Workforce Insights Consultant

Ciena is seeking a Workforce Insights Consultant to drive evidence-based workforce decisions through advanced people analytics and strategic advisory. This role partners with HR and business leaders to translate workforce data into actionable insights that influence organisational outcomes. Success is defined by the ability to shape workforce strategy through analysis, judgement, and clear communication.

How you will make an impact:

• Partner with Leaders

• Act as a trusted advisor to HR and business leaders on workforce-related decisions and challenges.

• Consult with stakeholders to understand business priorities, identify opportunities, and frame meaningful workforce questions.

• Help leaders move from observations and assumptions to evidence-based decisions.

• Generate Insights and Recommendations

• Analyze workforce data to identify trends, drivers, risks, and opportunities.

• Synthesize findings into clear business insights and strategic implications.

• Develop practical recommendations that support organizational and talent objectives.

• Apply critical thinking and analytical judgment to complex and ambiguous workforce issues.

• Influence Decisions

• Present insights and recommendations to senior HR and business leaders in a clear, concise, and compelling manner.

• Translate technical findings into business language that supports decision-making.

• Facilitate discussions that help leaders understand trade-offs, risks, and opportunities.

• Challenge assumptions respectfully and use data to elevate strategic conversations.

• Support Workforce Strategy

• Contribute to workforce planning, organizational design, talent strategy, and workforce transformation initiatives.

• Conduct scenario analysis and "what-if" modeling to support future-focused decision-making.

• Develop workforce scorecards, metrics, and analyses that enable strategic workforce management.

• Identify emerging workforce trends and proactively surface insights to stakeholders.

• Collaborate Across Analytics Teams

• Partner with analytics, reporting, and data engineering colleagues to ensure workforce data is reliable and fit for purpose.

• Help define meaningful metrics and ensure insights are interpreted appropriately.

• Advocate for strong analytical thinking and evidence-based decision-making across HR.

The must haves:

• Bachelor's degree in Business, Human Resources, Analytics, Economics, Computer Science, or a related field.

• 7+ years of experience using workforce or people data to support business, talent, or workforce decisions.

• Demonstrated ability to translate analysis into recommendations, strategic implications, and business action.

• Experience working directly with senior leaders and influencing decisions through data-driven insights.

• Strong problem-solving skills and comfort operating in ambiguous environments where problems are not fully defined.

• Exceptional communication, storytelling, and stakeholder management skills.

• Ability to synthesize complex information into clear and actionable recommendations.

• Solid technical foundation in analytics, data visualization, and data interpretation.

• Working proficiency with tools such as SQL, Python, Power BI, DAX, Dataiku, or similar analytics platforms.

Nice to haves:

• Experience supporting workforce planning, talent strategy, organizational design, or HR transformation initiatives.

• Experience conducting predictive analysis, scenario modeling, or advanced workforce analytics.

• Familiarity with modern data warehouse environments such as Snowflake.

• Experience working with large, complex, or global workforce datasets.

What Sets Successful Candidates Apart

Successful candidates are naturally curious, strategic, and comfortable forming a point of view.

They enjoy influencing decisions as much as conducting analysis. They are energized by solving business problems, engaging with leaders, and helping organizations make smarter workforce decisions.

They understand that data alone rarely changes outcomes. Insight, judgment, communication, and influence are what transform analysis into action.