Senior Consultant, Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Communications team leads enterprise communications across the bank. As a Senior Consultant, Communications, you’ll help develop and deliver strategic communications that support CIBC’s priorities, strengthen team member engagement, and build understanding of our purpose-driven, growth-oriented direction. Reporting to the Senior Director, Communications, you’ll work closely with colleagues across Communications and with partners throughout the bank to execute integrated communications strategies, create compelling content, and support high-impact events and leadership communications. You’ll combine strategic thinking with strong execution to write and edit content, provide communications advice, coordinate events, develop multimedia materials, and deliver communications that drive alignment, engagement, and action. In this role, you’ll help bring business priorities to life through clear, audience-focused storytelling across a range of channels and formats.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How you'll succeed

• Strategic communications delivery - Develop and execute communications strategies and plans that align with business priorities and enterprise objectives. Lead internal communications initiatives across channels, including the intranet, employee communities, and internal social platforms, ensuring communications are timely, audience-focused, and aligned with CIBC’s voice and brand.
• Content development and storytelling - Create high-impact content for internal and external audiences, including speeches, presentations, speaking notes, talking points, video scripts, social content, and digital communications. Translate complex information into clear, relevant, and engaging messages that build understanding and action.
• Executive communications support - Shape and deliver executive communications that reflect organizational priorities and support key leadership moments, including town halls, employee forums, and high-profile events. Provide communications advice on messaging, tone, timing, and delivery.
• Events and engagement - Plan, track, and coordinate communications projects and employee events, including logistics, agendas, materials, and follow-up communications. Partner with stakeholders to deliver engagement activities that reinforce enterprise priorities and strengthen team member connection.
• Creative collaboration - Develop visual materials such as presentation decks and infographics to support communications, events, and business initiatives. Work with partners across multimedia production, corporate events, intranet, and translation to deliver integrated communications programs.
• Relationship management - Build strong relationships with internal stakeholders and collaborate across teams to advance communications objectives. Identify risks, opportunities, and ways to improve the quality, efficiency, and impact of communications over time.

Who you are

• You have relevant experience. You bring 7+ years of experience in communications, marketing, or a related field. Experience in executive communications and event management is an asset.
• You're an exceptional communicator. You have strong writing, editing, and proofreading skills, and you can turn complex information into communications that are clear, engaging, and easy to understand.
• You're organized and accountable. You have strong project management skills and can manage multiple priorities with a high degree of accuracy in a fast-paced environment.
• You're a trusted partner. You build strong working relationships with a range of stakeholders, including senior leaders, and you collaborate effectively to achieve shared goals.
• You use sound judgment. You bring strong critical thinking, attention to detail, and sensitivity to context when developing content and providing communications support.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Efficiency Improvements, External Communication, Internal Communications, Marketing, Partnership Management, Prioritization, Strategic Communication Planning, Teamwork