Consultant, Payments Technology Strategy

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Payments Technology team as a Consultant, Payments Technology Strategy. In this role, you’ll support the planning and management of the technology portfolio across a range of payments-related initiatives by developing multi-year roadmaps, preparing executive materials, and contributing to business management activities that enable effective decision-making and execution. You’ll work across strategic planning, financial management, workforce planning, governance, and process improvement initiatives. You’ll also help identify opportunities to improve efficiency through AI-enabled solutions and support a broad range of stakeholders across the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Strategy and Planning – Develop multi-year technology roadmaps aligned to business priorities and enterprise direction. Prepare clear, well-structured materials for senior leadership discussions and strategic planning forums and Stakeholder engagement – Partner effectively with teams across technology and business functions to drive coordination, provide updates, and support informed decisions.

• Business management – Support budget planning, workforce planning, governance routines, and business case development for the portfolio and Process improvement – Identify opportunities to simplify workflows, strengthen reporting, and improve team effectiveness through AI and other practical enhancements.

• Technology Awareness – Apply knowledge of the Software Development Life Cycle (SDLC) to ensure strategic recommendations are grounded in delivery realities.

Who you are

• You can demonstrate 5+ years of experience in technology strategy, business management, consulting, or a related field, along with experience in roadmap development, business case preparation, budget planning, workforce planning, and governance support. The ideal candidate should have strong PowerPoint and Excel skills, a solid understanding of the SDLC, and excellent stakeholder management and communication abilities, with a proven ability to produce polished materials for senior audiences. Nice to have knowledge of payments products, processes, or the technology landscape, along with experience working with payments teams in a banking or financial services environment. Experience with Power BI and exposure to AI use cases, including agentic AI, would also be considered strong assets.

• You communicate with clarity. You can tailor content for different audiences and present information in a concise, organized, and executive-ready way.

• You build strong relationships. You work well across teams, manage competing inputs effectively, and operate confidently in a matrixed environment.

• You think strategically. You can connect near-term priorities to longer-term direction and bring structure to complex topics.

• You’re committed to better ways of working. You seek out opportunities to improve efficiency and make thoughtful use of emerging tools and technologies.

• Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, IT Strategic Planning, Mentoring Staff, Project Management Technology, Work Collaboratively