Lead Infrastructure Support Engineer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC's Infrastructure team enables secure, reliable, and scalable technology solutions that support key business and development teams across the bank. As an Infrastructure Engineer, you'll manage and modernize a complex environment across Linux, Windows, virtualization, co-located data centres, and Azure Cloud platforms.

You'll develop and deploy servers, support day-to-day operations, and help protect data and system integrity through strong operational and security practices. You'll also lead infrastructure modernization initiatives, drive cloud adoption, and identify opportunities to automate manual processes. Working closely with cross-functional partners, you'll help ensure our core systems perform effectively and continue to evolve to meet business needs.

CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days may be remote.

How you'll succeed

• Infrastructure management - Manage and maintain Microsoft, Linux, VMware, and Azure resources across on-premises and cloud environments to support stability, performance, and scalability.

• Server deployment and support - Install, configure, and support Windows and Linux servers, troubleshoot technical issues, and provide reliable back-end support to business and development teams.

• Cloud and platform optimization - Apply your experience with Azure services, Application Insights, Databricks, and DevOps practices to improve platform performance, automation, and operational efficiency.

• Monitoring and issue resolution - Review backups, logs, and system alerts, resolve errors, and implement proactive monitoring to reduce risk and improve service reliability.

• Security and compliance - Maintain system security, address vulnerabilities, and ensure infrastructure aligns with internal standards, policies, and operational controls.

• Collaboration and team development - Partner with cross-functional teams to resolve complex issues, participate in on-call support as needed, and provide guidance and mentorship to junior team members.

Who you are

• You have deep infrastructure experience. You bring 8+ years of server administration experience, including Linux and Windows server environments, with at least 2+ years of hands-on Azure experience. You have strong experience with Linux administration, OpenShift, VMware virtualization, and enterprise infrastructure environments, including co-located data centres.

• You understand cloud and automation. You bring experience with Azure services, DevOps practices, Application Insights, and Databricks.

• Its an asset if you have experience with AutoSys and FeedHub. An Azure certification is also considered a plus.

• You're a strong problem solver. You use sound troubleshooting, critical thinking, and analytical skills to resolve issues, improve solutions, and support reliable system performance.

• You work with discipline and attention to detail. You have experience with monitoring, backup, and recovery tools such as Rubrik and Azure Backup Vault, and you maintain clear technical documentation.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Production Support, DevOps, Impact Analysis, Implementation Planning, IT Maintenance, IT Operations Support, Linux Server Administration, Microsoft Azure, Technical Leadership, Windows Server Management