Region Head of CIBC Family Office for Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll act as a trusted advisor, coordinating with internal and external specialists to deliver seamless, holistic financial solutions tailored to each UHNW client’s unique needs. In this leadership role, you’ll oversee in your region business development, client relationship management, and the integration of specialized services - such as cash management, credit structuring, investment management, estate planning, tax strategies, philanthropy, and succession planning. You’ll be accountable for growing and deepening client relationships, ensuring that every UHNW client receives the highest standard of care and expertise. Your ability to connect clients with the right CIBC channels and subject matter experts will be key to supporting their long-term financial goals, while your oversight will ensure the ongoing success and growth of the Family Office in your region.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Business Development & Growth – Identify and pursue new opportunities with prospective UHNW clients, represent CIBC Family Office at industry events, and build a robust referral ecosystem with internal partners and external centers of influence.  Collaborate with team’s key client advisors to align solutions with clients’ goals and risk tolerance.

• Client Relationship Management - Serve as the primary point of contact for Family Office clients in your region, cultivating long-term, trust-based relationships and maintaining regular touchpoints with each client and their dedicated CIBC Family Office “deal team.” Oversee a portfolio of approximately 100 Ultra High Net Worth (UHNW) client households, ensuring the achievement of strategic goals and consistently delivering exceptional service and outcomes.

• Integrated Solutions Delivery – Collaborate with advisors and planners across CIBC Wealth—including Private Banking, Wood Gundy, Private Investment Counsel, Planning, Trust, and partners in CIBC Bank USA and the Caribbean—to deliver tailored liquidity, investment, and planning solutions to Ultra High Net Worth (UHNW) clients. Provide ongoing oversight by monitoring and reviewing progress on strategic roadmaps for both new and existing clients, ensuring their evolving needs are met with comprehensive, integrated offerings. 

• Risk & Compliance Leadership - Champion a culture of risk management and compliance by upholding CIBC’s high standards for policies, procedures, and regulatory requirements. Act as a trusted escalation point for complex Ultra High Net Worth (UHNW) client needs, and drive operational excellence by proactively identifying opportunities to strengthen controls and streamline processes.

Who you are

• Bachelor’s degree required; MBA or advanced degree preferred.

• You bring extensive industry expertise. You have 10+ years of frontline experience in Private Banking, Wealth Management, and/or Single/Multi Family, including direct accountability for funds managed growth, revenue growth and credit/risk outcomes; at least 5 years’ experience in building and maintaining relationships with UHNW clients.

• You’re a certified professional. You hold one or more of the following: CFA, CIM, CFP (Certified Financial Planner), CSC and CPH, FEA, or LLP.

• You’re a strategic relationship builder with a business development mindset. You excel at developing and deepening trust-based relationships with sophisticated clients, influencing stakeholders at all levels, and growing referral ecosystems and centres of influence (COI) networks to drive new opportunities.

• You have technical and regulatory expertise. You possess a deep understanding of credit structuring, wealth planning, and risk management for Ultra High Net Worth (UHNW) clients, along with advanced knowledge of AML/KYC requirements in Canada, enhanced due diligence for higher-risk clients, and best practices for validating source-of-wealth and source-of-funds.

• You communicate with impact. You have exceptional client-facing communication, negotiation, and presentation skills, with the ability to break down complex plans and problems into clear, accessible solutions that help both clients and your team make informed decisions.

• Your influence makes a difference. You recognize that strong relationships are essential to success, and you excel at influencing across lines of business while representing CIBC with professionalism in the external market. You demonstrate exceptional judgment in risk escalation and client selection, ensuring clients feel valued, heard, and supported with timely, effective solutions.

• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Development, Client Service, Customer Experience (CX), Ensure Compliance, Group Problem Solving, Investment Advising, People Management, Profitability Management, Risk Management and Mitigation, Wealth Management