Senior Consultant, Communications & Public Affairs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

CIBC’s Communications & Public Affairs team manages all internal corporate-level communications for employees. As a Senior Consultant, Communications & Public Affairs, you'll play a key role in planning and executing communications that support the Chief Administrative Office (CAO). Within this scope, you will report to the Director, Communications & Public Affairs, and work with members of the Communications & Public Affairs team, to support and execute communication strategies and plans as well as employee engagement activities that foster a solid understanding of the purpose-driven and growth-minded strategic direction of CIBC.

You'll focus on multimedia storytelling to showcase the mandates of these groups, strategic initiatives, and employee engagement activities. Your responsibilities will include writing, editing, event planning, providing communications counsel, and tactical execution. You'll collaborate with partners across the CAO to plan and deliver employee events, produce multimedia content, and shape communications strategies that drive engagement and alignment.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Communications and Multimedia Expertise – Lead the execution of strategic communications plans and events that support CAO initiatives, priorities, and employee engagement. Manage the planning and production of employee messaging, and experiment with new storytelling tools and formats. Confidently work with senior executives in multimedia settings and provide expert advice on effective communication.
• Relationship Management and Business Acumen – Build strong partnerships with senior executives and teams across the CAO, focusing on achieving shared outcomes. Embrace a growth mindset to learn about emerging technologies, tools, and new ways of working in financial services. Collaborate with teams in multimedia production, corporate events, business management, intranet, and translation to deliver impactful communications programs.
• Influence and Advise – Apply your communications and multimedia expertise to ensure all programs align with our objectives. Ensure communications are delivered with the right tone, content, and timing, while upholding CIBC’s brand standards. Provide recommendations to improve the efficiency and quality of communication programs year-over-year. Play a key role in implementing communication strategies and tactics that drive results.
• Project and Priority Management – Demonstrate excellent project management skills by effectively handling competing and simultaneous priorities. Take initiative as a self-starter, collaborating with others and demonstrating accountability in all aspects of your work.
• Attention to detail in a fast-paced environment – Staying current with CIBC and client/business strategies/priorities while ensuring accuracy of information through attention to detail as well as sensitivity to context. A strong ability to execute against high volumes, swift pace, and tight deadlines, while managing multiple deliverables in a time-sensitive environment.

Who you are

• You have significant communications experience as a skilled communicator. You bring 8+ years in a communications or marketing role. You have excellent writing, editing, and proofing skills, with first-rate attention to detail. You translate complex concepts into relevant and relatable media formats.
• You excel at project management. Your strong project management skills help you manage competing and demanding priorities.
• You have executive communications and event management experience. Previous experience in these areas is an asset.
• You build strong relationships. You have the ability to build trust, influence others, and achieve results through collaboration.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You’re a self-starter and an accountable team member. You work independently, collaborate effectively, and demonstrate accountability in all you do.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Efficiency Improvements, External Communication, Internal Communications, Marketing, Partnership Management, Prioritization, Strategic Communication Planning, Teamwork