Network Engineer - Operations

This role follows a M-F 9:00 AM to 6:00 PM schedule. 

Your responsibilities will be: 

• Engineer and support customer connectivity across on‑prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure  

• Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency‑sensitive trading systems  

• Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication  

• Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders  

• Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues  

• Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed  

• Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement 

The ideal candidate has 

Minimum Qualifications 

• 2+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies 

• Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 

• 2+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics 

• Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort 

Preferred Qualifications 

• Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models 

• Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting 

• Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools 

• Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar 

Benefits and Perks of working for Cboe Global Markets 

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: 

• Fair and competitive salary and incentive compensation packages with an upside for overachievement  

• Generous paid time off, including vacation, personal days, sick days and annual community service days   

• Health, dental and vision benefits, including access to telemedicine and mental health services  

• 2:1 401(k) match, up to 8% match immediately upon hire  

• Discounted Employee Stock Purchase Plan   

• Tax Savings Accounts for health, dependent and transportation  

• Employee referral bonus program   

• Volunteer opportunities to help you give back to your communities   

Some of our associates’ favorite benefits and perks include:  

• Complimentary lunch, snacks and coffee in any Cboe office  

• Paid Tuition assistance and education opportunities  

• Generous charitable giving company match  

• Paid parental leave and fertility benefits   

• On-site gyms and discounts to other fitness centers   

More About Cboe Global Markets 

We’re reimagining the future of the workplace by focusing on what matters most, our people.  Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.   

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.  

Learn more about life at Cboe on our website and LinkedIn. 

Equal Employment Opportunity 

We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.

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