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Operational Resilience Engineer
CBOE Global MarketsKansas City, MO$80,750 - $104,5002+ years
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Building trusted markets — powered by our people
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.
To support strong partnership and team connection, this role follows a four day in office work model.
Location Overview
Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees
The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.
Role Overview
The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents — it focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient.
The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual toil and improves operational metrics across Technology and Operations.
Core responsibilities include:
- Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
- Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
- Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
- Automating change management processes including risk scoring and compliance evidence collection
- Creating policy validation pipelines and maintaining operational documentation and procedures
- Delivering self-service tooling that empowers Technology and Operations staff to act independently
- Driving continuous improvement in operational metrics through instrumentation and observability
A successful Operational Resilience Engineer brings knowledge in one or more critical operational risk control processes — such as incident management, BCP/DR, change management, capacity planning, or asset management — combined with strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.
Typical deliverables include automated DR evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks.
This role requires strong communication, collaboration, and critical thinking skills, with the ability to operate independently and deliver complete solutions in a fast-paced, multi-faceted technical environment.
The ideal candidate has
A successful Operational Resilience Engineer will demonstrate excellent written and verbal communications skills including demonstrated ability to write in explanatory and procedural styles for multiple audiences, ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints, strong troubleshooting and problem-solving skills, and ability to work well under pressure.
Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.
Minimum Education Requirement: Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
You'll really stand out if you have:
- Experience with Atlassian Suite products
- Experience responding to and/or documenting technical incidents
- Experience developing AI-assisted workflows
- Demonstrated leadership experience, especially in a technical setting
Benefits and Perks of working for Cboe Global Markets
We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:
Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Some of our associates’ favorite benefits and perks include:
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers
More About Cboe Global Markets
We’re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.
We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.
Learn more about life at Cboe on our website and LinkedIn.
Equal Employment Opportunity
We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.
#LI-AB
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $80,750-$104,500, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.
Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.
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