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Professional Services Solutions Architect
CatoLondon, England, United Kingdom5+ years
Apply Welcome to the future of cloud networking and security!
Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!
As a Cato Networks Professional Services Solutions Architect, you will be a trusted advisor who bridges business goals and technology implementation for our customers. You will provide technical guidance and direction to ensure the Cato SASE solution's smooth and successful implementation.
Curiosity – You have a desire to truly understand our customers' business needs.
Creativity – You can find a sustainable path to yes.
Empathy – You connect at a human level with our customers, and you genuinely care
Responsibilities:
- Lead the solutions design on complex projects both in pre-sales and post sales motions
- Provide technical oversight and act as technical escalation for a portfolio of projects
- Drive development and enhancement of Cato PS best practices, knowledge base articles, reference architectures, methodology
- Provide architectural oversight and design validation for partners
- Perform design and implementation review for both internal and partner deployments, and provide technical feedback on areas of improvement
- Be Cato’s Professional Services thought leader on SASE and adoption best practices
- Act as Cato SASE deep subject matter expert, providing content and oversight to best practice and training creation
- Act as Product Management liaison for product feedback, customer EA engagements, and facilitation project enhancement & roadmap
- Provide CS assistance with deployment project scoping and technical planning
- Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering), adopting a consultative and prescriptive approach that inspires trust and confidence
- Help synthesize learning and trends observed in the field into repeatable technology best practices in collaboration with other Cato functions
- Maintain expert level implementation proficiency and the ability to implement any Cato product independently while keeping abreast of the dynamic SASE and enterprise networking landscape
- Coordinate and facilitate customer onboarding training
- Foster collaboration with our product, support and engineering teams and provide feedback from the field on features and functionality
Requirements:
- 5+ years of experience in a multi-vendor network or security infrastructure as an architect or senior level engineer ideally responsible for solution design and/or implementation
- 5+ years of hands-on experience in routing (static, BGP, EIGRP, etc.) and switching plus at least 3 of the following domains
- SD-WAN
- Firewall, Proxy
- Secure Web Gateway/CASB/ DLP
- Identity Management (SSO, SAML, LDAP, etc.)
- IPS
- Load Balancing
- Networking protocol analysis (TCP, UPD, IP, ICMP, etc.)
- WAN, MPLS
- API and AI security gateways
- Kubernetes container deployment and management
- 5+ years of experience in a customer facing role (consulting, professional services, pre-sales, managed services) for a high-tech software or technology vendor performing architectural design including creation of HLD and LLD documentation
- Experience with designing and managing network infrastructure with at least one of the three major public cloud providers (AWS, Azure, GCP)
- Exposure to web-based APIs and scripting languages
- Excellent customer interaction and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional manner)
- Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
- Excellent troubleshooting and problem-solving skills with innate ability to methodically get to the root of issues
- Adept as use of AI tooling for optimization of work (e.g., ChatGPT, Claud, etc.)
- Must be very well organized and able to work effectively in a nimble and fast-paced environment
- Comfortable working within a geographically distributed team for a hypergrowth global organization
- Industry recognized certification from major network vendor a plus
- Solid command of the English language (written and spoken) with each additional language a plus
- Ability to travel up to 25% of the time
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