Product Communications Manager (12 Month Fixed Term Contract)

Job Description

12 Month Contract

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

This role is based in Sydney, and we’re looking for someone who calls it home. Our hybrid way of working gives you the flexibility to work remotely, and to come together on campus for meaningful collaboration and connection when it matters most. We trust our team to choose the balance that empowers them and their team to achieve their goals.

What you'd be doing in this role

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. This will give you the flavour of the type of things you'll be working, but this will likely evolve.

At the moment, this role is focused on:

• Driving a drumbeat of product storytelling: You'll develop and execute a year-round product storytelling strategy, identifying compelling angles that highlight the breadth of Canva's products, the problems we're solving, and the ways people use Canva to create, communicate, and collaborate.

• Elevating Canva's product leaders: You'll build platforms for Canva's product leaders to share their expertise and vision, developing a mix of media opportunities, content, speaking engagements, and industry participation that strengthens Canva's reputation.

• Building recognition for Canva's products: You'll lead Canva's global product reviews, rankings, and awards program, identifying opportunities to showcase our innovation, strengthen credibility, and earn recognition from the organisations and publications that matter most.

• Shaping Canva's product narrative: You'll work closely with Product Marketing to evolve Canva's product messaging and positioning, ensuring our communications are clear, consistent, and aligned with the broader story of where Canva is headed.

• Turning product insights into stories: You'll work closely with data teams to uncover trends, growth stories, product adoption milestones, and unique user behaviours, transforming insights into compelling narratives that showcase the momentum and impact of our products.

• Supporting major product launches and announcements: You'll play a key role in bringing Canva's biggest product launches to life across earned and owned channels, partnering with product and marketing teams to deliver coordinated, high-impact moments.

You're probably a match if you have:

• Strong experience in product, consumer technology, or technology communications, with a track record of developing compelling product stories and securing coverage across leading outlets.

• A passion for great products and storytelling, with a knack for uncovering newsworthy angles and translating product innovation into stories that resonate with media and customers.

• Experience partnering closely with Product Marketing teams, with the ability to translate product priorities, positioning, and launches into compelling communications strategies and stories.

• A strong understanding of the product reviews and awards landscape, with experience securing recognition from leading publications, review platforms, analysts, and industry organisations.

• Exceptional writing and storytelling skills, with the ability to craft compelling communications across a range of formats and audiences, from media pitches and press releases to spokesperson briefings, executive communications, reactive statements, and internal updates.

• Experience partnering with senior leaders and spokespeople to prepare for media engagements, keynote presentations, customer events, and thought leadership opportunities.

• Experience operating in fast-moving environments, taking ownership of complex work from strategy through execution, and bringing clarity to ambiguous situations.

About the team

The companies that define categories are the ones that clearly show the world what the future could look like, and bring others along with them. Our Global Communications function exists to shape how we're understood globally, across customers, employees, investors, regulators, and the media.

Our team partners across the business to translate what we're building into clear, compelling narratives that build momentum, strengthen our reputation, and accelerate our growth. Operating across more than a dozen countries, we ensure Canva is represented with clarity, consistency, and impact on a global stage.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.