Senior Manager - Operational Excellence, Digital and Data (Quality)

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Role Purpose

Lead the integration of Digital, Data, and Operational Excellence to drive continuous improvement across the Quality business unit (QC, QA and QP). Ensure solutions are value-driven, effectively adopted and sustained. Build capability across Digital, Data Analytics and Operational Excellence, while embedding the COMPASS business system and ways of working.

1. Operational Excellence

• Define and deliver the Quality Operational Excellence roadmap, aligned to business priorities.

• Lead the Lean Labs and continuous improvement programmes for the site using Lean and Six Sigma methodologies.

• Deploy and sustain the COMPASS business system as the standard way of working.

• Embed Tiered Management, KPIs, KBIs and visual management to track progress and drive accountability.

• Build OpEx capability through coaching, training, and facilitation.

2. Digital Excellence

• Define and deliver the Quality digital roadmap, aligned to the campus digital strategy.

• Translate global and network transformations, such as Fusion, into practical site-level execution.

• Ensure change management, communication and engagement are embedded in all SDP transformation efforts.

• Represent Quality operations at the AI Community of Practice

• Integrate digital solutions into Operational Excellence systems, such as digital Tier boards and scorecards.

• Partner with BIT/Digital to deliver scalable, business-led solutions.

3. Data Excellence

• Define the Quality data strategy, governance and standards to establish a single source of truth.

• Deploy dashboards and analytics for real-time performance visibility

• Enable predictive and diagnostic insights to support decision-making.

• Build data literacy and drive evidence-based decision-making.

Qualifications, Knowledge and Skills Required:

• Bachelor’s degree in Science or Engineering

• At least 5 years’ experience in Operational Excellence, Data Analytics and Digital Transformation.

• A sound understanding of bio/pharma Quality (QC, QA & QP) processes

• Black-Belt level lean and six sigma qualification (preferred)

• Change & Transformation qualification (preferred)

Why you should apply

• You will help patients in their fight against serious diseases
• You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
• You’ll get a competitive salary and a great benefits package including an annual bonus, pension contribution, family medical allowance, 27 days of annual leave, life assurance and on-site gym

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604185 : Senior Manager - Operational Excellence, Digital and Data (Quality)