Associate Director - Field Strategy & Engagement Excellence

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The position emphasizes strategic partnership, data-driven decision-making, and the application of advanced analytics including AI to enhance field effectiveness and business outcomes.

The role involves collaborating with Brand and Sales leadership to define vision and strategy, driving field effectiveness through clear execution guidance, and developing standardized metrics and integrated solutions for field force challenges.

Responsibilities:

• Partner with Brand and Sales leadership to create the vision and strategy for Field Strategy and engagement/analytics in alignment with leadership priorities and business stakeholder requirements.
• Driving field effectiveness through clear execution guidance (Sales Rep, informed HCP engagement and performance measurement frameworks.
• Enable data-driven decision-making, generating insights, and providing strategic guidance to optimize business operations in Field Engagement.
• Identify opportunities for in-depth field analytics based on ongoing trend assessments.
• Develop standard cross-brand metrics/KPIs, and work with Commercial to enhance value of information in business performance and execution reports.
• Partner with Brand, Sales, S & O leads, CASA, other Field teams, Commercial IT, and other internal/external matrix teams to deliver integrated solutions to emerging field force related issues and questions.
• Enable seamless development, execution, and evaluation of ad-hoc requests.
• Support the application of fact-based decision making for KBQs for in-line and new launches in BMS.
• Implement best practice adoption using AI within stated areas of responsibility, applying appropriate levels of technical capability and subject matter expertise to address business questions.
• Execute market/business analysis to improve value to the business through deepened market understanding and practical application.
• Provide input/feedback to improve and enhance capabilities related to analytics deliverables including evaluation of AI tools and platforms to disseminate information to the field.
• Partner with Analytic and Data-strategy teams in CASA to identify, evaluate current and future Brand needs in support of decision making.
• Support culture of analytics and fact-based decision making through tutilization of standard methodologies and approaches.
• Develop and maintain a deep understanding of business priorities, meeting agreed upon analytics deliverables/timing.
• Develop seamless, collaborative, cross-functional approaches to problem solving and holistic cross-customer analysis.

Qualifications:

• BA/BS required (quantitative area of study preferred)
• Minimum 5 years relevant pharmaceutical/healthcare industry experience
• Demonstrated therapeutic experience in Cardiovascular/Neuroscience
• Ideal candidates have a blend of experience in performing analytics to determine relationship between execution and Brand Performance
• Strong experience working with structured/unstructured data
• Strong knowledge and hands-on experience of secondary healthcare data (ie: EMR, Claims, Sales, etc.)
• Experience operating successfully in a complex/matrix organizational environment
• Experience interacting with senior management, understanding, anticipating, and fulfilling their insight/analytical information requirements

Competencies

• Applies AI-enabled tools, analytics, and automation capabilities to enhance productivity, decision-making, and business outcomes.
• Ability to draw inferences from disparate data sources, identify key findings, link to implications and provide recommendations in a digestible and business-friendly format
• Strong oral/written communications and presentation skills
• Proven ability to lead teams and influence cross-functionally in matrix
• Strong interpersonal skills, including the ability to work with diverse teams across organizational lines and structures
• Hands on experiences with data manipulation and visualization tools such as Tableau, Alteryx, SQL, SAS, etc.
• Proficiency and familiarity with Microsoft Suite

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Madison - Giralda - NJ - US: $167,540 - $203,013
Princeton - NJ - US: $167,540 - $203,013 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604608 : Associate Director - Field Strategy & Engagement Excellence