ITS_Senior IT Support Engineer

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :

·       Responsible for implementation of target environment (based on E2E Process Portfolio) in location

·       Achieving overall project goals, deliverables and risk management in the location

·       The nomination, availability of capacity and coordination of the local S/4 project team (Key users, power users and local OCM) according to project requirements

·       Ensures local communication to location management and associates in alignment with local OCM

·       Interface between Wave Project Leads and local associates

·       While preparation support executing of the Readiness Guideline and special focus on cleansing/harmonization activities

·       Coordinates data cleansing & process standardization over all time

·       Confirms process, migration and test scope, approve at location level migration & test results

·       Ensures that cut over, change management topics and trainings are implemented

·       Escalation to local management and regional coordinator / organize support for the locations when required

·       Ensure local key user structure after Go-Live (stabilization &run)

·       Representative of the location view and location interests to the locations

·       Provide a clear status about task fulfillment /milestone achievement within project task Management

Qualifications

Educational qualification:

Education

• B.E or B.Tech in Computer Science, Information Science, Production, Mechanical or Industrial Engineering

• MBA in IT or Operations Management, Master's Degree in any Engineering discipline would be advantageous

• Professional certification in Project Management (PMP) would be advantageous

Experience

• 7+ years of overall experience in Business processes and IT Applications and Services, Industry 4.0 and digitalization in plants

• 3+ years in leading teams

• Experience in IT Infrastructure and SAP

Soft Skills (Personal Competencies)

• Good argumentation and negotiation skills

• able to solve problems intuitively and guide/advise internally and find new solutions

• can explain and convince in difficult situations

• can identify and manage risks

• Open and communicative personality

• self-motivated to lead oneself and influence others

• experience in moderation

• knows how to involve all parties and guide/advise internally to find a solution considering all relevant arguments, able to summarize result

• Very good English skills, spoken and written