Server Operations Center Specialist (f/m)

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Job Description

Keep critical IT services running and make an impact every day!

As a Server Operations Center Specialist, you will be at the heart of our IT operations, monitoring enterprise systems, responding to incidents, and ensuring the stability and performance of our global infrastructure. If you enjoy solving technical challenges, collaborating with international teams, and working in a fast-paced environment where no two days are the same, this role is for you.

Tasks:

• Solving, escalating and tracking of system incidents according to the defined Service Levels
• Analyzing, assessing and investigating alerts, warnings and errors generated by the corporate IT systems, applications and infrastructure components and issued by users
• Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
• Cooperation with other support teams within entire organization
• Building-up and contributing to Knowledge Base

Qualifications

• IT support experience
• technical knowledge in one or more from the following areas Windows Servers, Unix/Linux, Virtualization (preferred Nutanix), Storage and Databases (MS SQL, Oracle),
• knowledge of IT infrastructure
• very good English (written and spoken)
• team-working
• stress-resistance
• willingness to learn

Nice to have:

• ITSM knowledge (ITIL certification would be an advantage)
• Cloud technologies (AWS, Azure etc)
•  Automation tools (Ansible, Python)

Additional Information

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

Work LikeABosch:

• Employment Contract
• Competitive salary + annual bonus
• Hybrid work (work from office - 8 days a month)
• Referral Bonus Program
• Copyright costs for IT employees

Grow LikeABosch:

• Complex environment of working, professional support and possibility to share knowledge and best practices
• Ongoing development opportunities in a multinational environment
• Broad access to professional trainings (incl. language courses), conferences and webinars

Live LikeABosch:

• Private medical care and life insurance
• Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
• Prepaid Lunch Card 
• Number of benefits for families (for instance summer camps for kids)
• Non-working day on the 31st of December