IN-RBAI_Customer quality / Plant quality champion_IN

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.

Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH . Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few. RBAI also produces products for  eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products.  RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1)  is seen as a benchmark in Operational Excellence in AE and Bosch India , using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.

Job Description

Ensure requirements of Quality management system for the plant
Build required systems for automotive QMS certification.
Support in change management process – Customer info / approval
Review and authorize quality gates for new projects.

Coordinate for customer PPAP. & Series support for customers.
Claim management in case of 0 km complaints / warranty handling and analysis of field failures.
IQIS system management for all types of complaints.
Coordinate and drive improvements in terms of quality within the value stream from source / make and
deliver.
Implement zero defect quality initiatives in the plant 
Coordinate for risk assessment in case of concessions / complaints
Coordinate and face internal / external system audits and customer audits.
Support to Conduct product audits and process audits.
 

Qualifications

B.E Mechanical Engineering / Electrical Engineering

Minimum 2 to 3 years of experience in customer management in quality

Additional Information

Candidate should have good Negotiation skills, Communication skills, Conflict management skills
Working in teams, Leading a team with Emotional stability