SO_IT_DevOps_Platform_Operations_SME

coimbatore, in4-8 years

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Configure Linux-based applications, build Docker containers, and manage Kubernetes cluster configurations

· Perform application deployments, configurations, and version upgrades/patching using GitOps practices
· Work with monitoring, logging, alerting, and orchestration platforms for Docker applications running on Kubernetes
· Perform basic network troubleshooting, including subnet, DNS, and FQDN issues within Kubernetes clusters
· Provide L1/L2 support based on issue priority to meet client SLAs
· Handle user service requests and create service tickets where required
· Understand and resolve user queries received through multiple channels such as Communicator and email
· Collaborate on troubleshooting Manufacturing IT application and infrastructure-related incidents
· Ensure high-quality service delivery in line with defined service levels and KPIs

Mandatory Skills

· Linux and Windows system administration & troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network)
· Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)
· Experience in building, updating and managing Docker Images
· Experience with Helm Charts and GitOps tool (ArgoCD)
· Basic network knowledge to understand subnet, DNS & FQDN
· Knowledge of IP networking, Kubernetes cluster networking, ingress, load balancing.
· Strong understanding of CI/CD Pipelines in a globally distributed environment using Git, Jenkins, Docker registry, GitHub Action & Artifactory etc.
· ITIL Service Management Framework (Incident, Change, Problem Management)