Project Management Team Manager

Boeing

GBR - Bristol, UK; GBR - Milton Keynes, UK1+ years

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Company:

Boeing Defence United Kingdom Limited

Boeing Defence UK (BDUK) have an exciting Manager role within our MoD IS Project Management, Delivery and PMO team based in our Bristol Office. Working alongside the Head of Project Management, this role will line manage a number of Project Manager’s, providing support, guidance, and assistance for escalated project issues. This role will lead, inspire and manage a Team of some 15 permanent staff, working with the Authority and end Customer to support the delivery of changes for the MoD IS Programme.

This role is pivotal in driving the success of our programs within a SAFe Agile framework, as well as delivering against our Schedule 22 bid activity obligations. The ideal candidate will possess a blend of leadership, agile expertise, and stakeholder management skills to ensure the effective delivery of projects and bids while meeting contractual obligations and enhancing team performance.

The Manager is responsible for the day-to-day activities and outputs of their direct reports and shall ensure that staff are performing to the highest levels in accordance with the Boeing performance management policies and procedures, as well as ensure accurately recorded activity and delivering outputs that are aligned to the agreed requirements of any project or change. The manager will ensure that team members have the necessary skills to deliver changes to time, cost and quality according to the BtG Contract SLAs.

The Boeing Values & Behaviours are integral to how we all work at BDUK. You will be expected to role model and champion Safety & Quality, Trust, People Focus, Innovation and Ownership in all that you do, how you lead your team and the manner in which you engage with your customers.

Role Responsibilities:

Ensure that the capabilities within their accountability, meet the requirements of the BtG Contract and the stated SLAs/KPIs. Proactively manage issues, problems or changes in live services, project scope and identify potential issues by devising and implementing suitable contingency plans.
Task and manage the activity of assigned project manager(s) to deliver any new requirements or changes for the services and applications within their scope of responsibility.
Communicate effectively, in an open and engaging manner, expectations of each team member.
Support the Head of Project Management with day-to-day management of the programme, troubleshooting programme level issues, and providing delegated authority support as required.
Provide review and approval for project gate reviews as delegated by the Head of Project Management, ensuring appropriate governance and quality of deliverables.
Chair Change Board in support of project reforecasting to ensure accurate reporting at monthly SPI/CPI reviews and CAM reviews.
Identify and resolve issues and conflicts within their team’s responsibilities or liaise with senior management to resolve.
Proactively engage with commercial colleagues to ensure quick resolution to commercial disagreements within project and appropriate.
Close working with finance colleagues to facilitate monthly reporting and ensure correct customer invoicing, supplier payment and project closure takes place.
Chair internal and external RIO boards to ensure effective and efficient resolution or escalate as appropriate
Interact and manage third party suppliers in conjunction with the Supply Chain Management team as necessary to achieve the service levels and the desired outcomes of the services
Negotiate, where appropriate, with other MoD IS managers or functional / department managers for the requisition, loan of required personnel from within BDUK
Identify and actively manage opportunities, risks and issue to
Produce governance inputs in accordance with the BtG Contract and weekly/monthly MoD IS operational governance regime
Provide Project Management guidance to Project Manager’s as and when issues require escalation
Maintain a strong customer-centric approach within the teams, actively seeking and sharing information to address customer needs and expectations; Partner with customer L5/6s weekly during drumbeat meetings.
Drive initiatives for continuous improvement, providing support and constructive feedback to team members and stakeholders to enhance collaboration and performance.
Facilitate the resolution of complex issues by implementing appropriate policies, procedures, and guidelines, ensuring effective tools and systems are utilised.

A successful candidate will:

Be technically professional, highly enthusiastic, hands on in their approach and possess excellent written and oral communication skills.
Be open, confident when interacting with seniors, peers and subordinates both within BDUK, the customer and any suppliers to BDUK.
Have commercial awareness, customer focus and people management skills.
Have the ability to meet the Contract SLAs and KPIs with on time delivery, to cost and quality requirements of assigned proposals and contracted work along with positive customer feedback.
Should be highly competent in use of all MS Office tools and be willing to learn new applications/capabilities as they become available.

Basic Qualifications (Required Skills/Experience):

Leadership experience - complex projects and/or teams.
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership”.

Preferred Qualifications (Desired Skills/Experience):

Proven experience as a people manager overseeing a team delivering large, complex IT programs/projects throughout the entire project lifecycle;
Project Management experience; ideally holding a recognised technology accreditation and/or programme management accreditation with a proven track record of successfully delivering live services and projects/programmes with significant complexity and risk.
Significant experience of managing and delivering information in the Defence or Government is desirable.
Exceptional planning and organisational skills, with the ability to manage multiple tasks and initiatives simultaneously under time constraints.
A working knowledge of SAFe Agile methodologies.
Strong ability to identify, build, and maintain relationships with team members, internal and external stakeholders, and cross-functional groups.
Proven analytical and problem-solving skills, ensuring proactive resolution of project/ programmes issues to deliver projects/programmes through lean processes and procedures.
ITIL knowledge would be desirable but not essential.

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

Competitive salary and annual incentive plans

Continuous learning - you’ll develop the approach and skills to navigate whatever comes next
Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
Excellent Adoption and Parental leave options
23 days plus UK public holidays and a Winter Break between Christmas and New Year
Pension Plan with up to 10% employer contribution
Company paid BUPA Medical Plan
Short Term Sickness: 100% pay for the first 26 weeks
Long Term Sickness: 66.67% of annual salary from 27th week
6x annual salary life insurance
Learning Together Programme to support your on-going personal and career development
Access to Boeing’s Well Being Programs, tool and incentives