Associate, ETF Change Manager

About this role

About BlackRock:

Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily.  At BlackRock, we strive to empower our employees and effectively engage your involvement in our success.

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. With over $13.9 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $6 trillion in assets under management. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets.

Your Team:

The EPIC Team (Enablement Platforms for Innovation and Change) is a group of change experts within Technology & Operations that drive strategy, implementation, and transformation projects central to our global ETF growth objectives. We represent a unified platform team that connects the firm and platform horizontally to achieve best-in-class ETF operating models and results for our clients.

We are a versatile team composed of individuals with diverse experiences and

backgrounds who enjoy the opportunity of leading high impact cross-functional projects across our fastest-growing ETF products, optimizing processes, and using technology to increase efficiency and reduce complexity across the ETF ecosystem.

In order to accomplish its mission, EPIC puts great emphasis on developing its people, enhancing their leadership and delivery skills and expanding their firm and industry knowledge.

About this Role:

You will gain an understanding of how the firm and ETF ecosystem functions and leverage your financial markets / investment management industry knowledge and your technical abilities to collaborate with business, technology, product and operational leaders in delivering the firm’s most critical and valuable ETF projects. This is not a typical change management role where you only handle project coordination / facilitation.

We are looking for top-level problem solvers who like getting into the details and are actively engaged (i.e., roll up your sleeves) in creating and implementing scalable solutions that usually involve process, technology, and organizational change. You can expect a significant, varied role that will help ensure BlackRock’s businesses have the necessary capabilities to support an aggressive growth agenda.

A successful candidate will have experience working across functions, setting and driving a strategic agenda, being involved in high profile projects, and achieving positive results through diligent and relentless execution

Responsibilities:

• Design, innovate, and implement ETF operating models, technology solutions and commercial opportunities
• Operate horizontally at the intersection of capital markets, investments, ETF servicing, post trade processing, technology, and core services
• Lead and drive ETF platform change both internally at BlackRock and externally across Service Providers partnering with business leaders
• Become the “go-to” platform specialists connecting the ETF Ecosystem, ETF Solutions Platform (ESP) & Aladdin
• Develop a solutions capability for tactical and strategic needs referencing API’s and data across the ETF and Investment book for record
• Partner with the firm’s leadership to help shape BlackRock’s ETF platform strategy to maximize growth, scale, and consistency
• Develop project objectives with measurable goals, drive consensus and communicate plans and results to stakeholders and management throughout
• Establish, oversee and execute complex multi-faceted testing strategies to deliver change
• Maintain a One BlackRock perspective driving positive and impactful outcomes for the firm
• Mentor junior team members and contribute to the team’s overall development.
• Simplify complex topics and create innovative solutions for issues
• Engage and maintains relationships with stakeholders across the firm to effectively navigate our global organization

Qualifications:

• 3-5+ years of experience in financial services or a related industry, including experience engaging with leadership executives and successfully driving and delivering complex and impactful strategic change programs A background that includes exposure to ETF operations, client service, fund accounting, custody/banking 
• Ability to define holistic business requirements and communicate the needs of the team effectively
• Experience in platform design and system integration
• Experience working in a project team that is virtually distributed (in different cities, region, and/or time-zone).
• Outstanding leadership experience with a track record of successful people management outcomes
• Detailed knowledge and understanding of investment management products and asset types, including but not limited to ETFs, Mutual Funds, Fixed Income, Equities, Derivatives, and Alternatives.
• Significant and successful track record in driving and delivering complex and impactful strategic change programs
• Experience navigating a complex matrix of accountability and stakeholders
• Excellent written and verbal communication skills: ability to clearly articulate objectives and influence outcomes
• Results driven individual with a high level of attention to detail and intellectual curiosity
• Ability to manage multiple complex projects at the same time
• Technical aptitude, understanding how technology drives scale and the ability to sit at the intersection of business subject matter experts, product management and engineers
• Ability to gather and analyze facts, analyze big data, define problems, and suggest solutions
• Proficiency in Japanese or Mandarin language is highly valued to service external stakeholders in the region
• Prior experience or interest in data analysis including Python, SQL, API’s and Power BI

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.