Director, Investor Account Services

About this role

• Lead a team focused on creation of the market leading Private Markets database and analytics ecosystem for Cashflow & Capital Account Statement Services​

• Manage a team of data analysts and work with team leads to manage workload and priorities​

• Support a business growing by >20% per annum by ensuring scalable growth of services including new document types, asset classes and beyond​

• Actively participate in Digital transformation of the Business, including transformation of process and workflow to leverage Aladdin’s patented data and document automation solution​

• Partner closely with Insight’s Client Success and Sales teams planning for continued service delivery, on time (client SLAs) and with quality as well as supporting RFPs​

• Create an inclusive environment oriented around trust, open communication, creative thinking, and cohesive team effort​

• A Leader who grows the next set of Leaders in the business, and ability to become a BlackRock Global Citizen​

• Bachelor or Master degree (preferably in Economics, Organizational Sciences, Mathematics, or related Accounting background)​

• Demonstrated experience in running an end-to-end managed data service organization​

• Demonstrated transformational leader with the ability and desire to influence the people, process, and technology. ​

• Experience in Financial Markets, preferably Private Markets, is preferred​

• Ability to succinctly communicate KPI-driven progress to stakeholders and Senior Leadership ​

• Strong organizational and change management skill​

• Excellent communication skills: Fluency in English, both written and verbal​

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.