Senior People Operations Coordinator

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Binti is looking for a Senior People Operations Coordinator dedicated to building an engaging and inclusive workplace where our team can thrive! In this role, you’ll manage the smooth running of our office space, welcome new hires through a tightly-run onboarding program, plan and execute intentional events to build belonging across the team, and develop your HR skills as you support the breadth of People Operations in a growing start-up. And at Binti, your work will matter– you will execute key People initiatives with a high degree of quality, contributing to our team's success in ensuring every child has a safe, loving, and stable family.

This role will report to the Head of People & Places and is expected to be in office in San Francisco at least every Monday and Thursday with increased presence during high-traffic times.

IN THIS ROLE YOU WILL:

• Manage our office space to maintain an excellent employee experience. Own our lunch and snack program, keep the space organized and welcoming during business hours, manage mail and deliveries, oversee our relationships with our property manager and key vendors, be the first point of contact for employee needs throughout the day, and more!

• Own our onboarding program. Be a friendly face and first point of contact for new hires, manage the details of the onboarding calendar, own all administrative tasks related to onboarding, and bring an ownership mindset as you improve and develop the program over time.

• Dream up and execute intentionally inclusive events and activities. From in-office happy hours to company-wide offsites to virtual team-building activities, these touchpoints will help your colleagues build lasting connections in our San Francisco office and across satellite locations. Use your creativity, team feedback, and growing knowledge of industry trends to develop programs that speak to our company culture.

• Support the details of our People programs, using AI to extend your impact! Whether you’re reviewing I-9s, supporting recruiting coordination, managing offboarding, or driving benefits enrollments, you’ll have a hand in making our People program run smoothly. You’ll gain exposure to the breadth of the HR function and learn a lot along the way!

ABOUT YOU:

• You have at least 2 years of experience as a People Ops Coordinator, Office Manager, Recruiting Coordinator, or other role where you successfully managed the details of multiple programs and processes.

• You are a strong communicator verbally and in writing and back up your words with action, keeping your stakeholders informed as you make progress on your commitments.

• You know that details matter in driving a positive employee experience and building trust, and you naturally build out processes to make sure you’re staying organized.

• You have an ownership mindset and are comfortable looking beyond your to-do list to ask questions, anticipate needs, and advocate for improvements as our company grows and evolves. No job is too small and you see challenges as opportunities for learning and growing.

• You have a growth mindset and are eager to develop your skills, keep abreast of industry trends, and lean into AI to extend your impact.

• You love connecting with people, understanding their needs, and being a friendly face in the office. You look for opportunities to increase inclusion and belonging wherever possible.

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCFSA

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for initial office setup

• $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.