Job Description

Purpose of the role

To enable the success of senior executives by helping navigate complex challenges, make informed decisions and deliver against their strategic objectives.

Accountabilities

• Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations.
• Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams.
• Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team.
• Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness.
• Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets.
• Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity.
• Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Chief of Staff Office Analyst.In this role, you will join the Chief of Staff Office, supporting the delivery of leadership priorities by ensuring decisions, actions, and outcomes are clearly defined, tracked, and executed. You will work closely with senior stakeholders to support the management system, governance forums, and day‑to‑day operational rhythm of the business.

You will play a hands‑on role in preparing materials for leadership discussions, maintaining action and decision tracking, and building management information that supports effective decision‑making. Acting as a central connector, you will collaborate across teams to gather inputs, resolve dependencies, and ensure priorities progress at pace.

The role requires strong organisation, attention to detail, and the ability to operate effectively in a fast‑moving environment, supporting both structured governance and ongoing delivery activity.

To be successful as a Chief of Staff Office Analyst, you must have:

• Experience supporting governance forums (Board/Board Committees/ExCo or equivalent) including paper standards, minutes and action tracking. 
• Strong working knowledge of management information and reporting (KPIs/OKRs), including building and maintaining packs, dashboards and action/decision logs. 
• Experience in an analyst, PMO, strategy, COO, business management, secretariat or governance support role within a complex organisation.
• Strong organisation and delivery discipline: able to manage multiple workstreams, maintain trackers, and meet tight deadlines with attention to detail. 
• Stakeholder management skills: confident engaging with senior stakeholders; able to coordinate inputs across a matrix and challenge inconsistencies appropriately. 

Some other highly valued skills include:

• Experience in payments, fintech, banking, or another platform-led business. 
• Proficiency in building MI packs and dashboards (e.g., Excel/PowerPoint) and comfort working with large datasets. 
• Experience supporting planning cycles and performance systems (quarterly business reviews, OKRs/KPIs, benefits tracking). 
• Exposure to commercial analysis (pricing, cost-to-serve, unit economics) and/or partnership governance/third-party risk concepts. 
• Experience working in a fast-moving, ambiguous environment and adapting quickly to shifting priorities. 

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in London or Northampton.