Software Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

This role partners closely with Application, Infrastructure, Cloud, Network, Security, and Site Reliability Engineering (SRE) teams to provide proactive monitoring, intelligent alerting, event correlation, and operational visibility.

Responsibilities:

• The Monitoring Engineer is responsible for designing, implementing, maintaining, and enhancing enterprise monitoring and observability solutions that ensure the availability, performance, reliability, and health of critical business applications, infrastructure, cloud platforms, and services

• Drives continuous improvement of observability capabilities, reduces incident impact through early detection and automation, and supports enterprise operational stability by delivering actionable insights and reliable service health reporting

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements

• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements

• Performs Continuous Integration and Continuous Development (CI-CD) activities

• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle

• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause

• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas

Required Qualifications:

• Experience in Enterprise monitoring strategy, architecture and observability platforms management

• Experience supporting large-scale, 24x7 production environments

• Experience within financial services or highly regulated industries.

• Experience working in SRE or DevOps organizations

• Dashboard Development & Reporting

• Automation & Self-Healing

• Experience with Incident Response Support and Reliability Engineering Support

• Application Performance Monitoring (APM) and Cloud & Hybrid Environment Monitoring

• Capacity & Performance Management

• Security & Compliance Monitoring

• Monitoring Governance

• Stakeholder Engagement

Desired Qualifications:

• Strong analytical and troubleshooting skills

• Critical thinking and problem-solving

• Excellent written and verbal communication

• Ability to work under pressure during production incidents

• Collaboration across application, infrastructure, cloud, and network teams

• Executive-level reporting and presentation skills

Skills:

• Application Development

• Automation

• Collaboration

• DevOps Practices

• Solution Design

• Agile Practices

• Architecture

• Result Orientation

• Solution Delivery Process

• User Experience Design

• Analytical Thinking

• Data Management

• Risk Management

• Technical Strategy Development

• Test Engineering

Shift:

1st shift (United States of America)

Hours Per Week: 

40