Third-Party Resiliency Testing Coordinator

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

About the Role:

This role directly supports Third Party operational resiliency planning and testing process and across all Global Technology. Resiliency Planning and Testing compliance is reported to Regulators on a quarterly cadence and reviewed in detail during exams. Without this role testing coordination, execution, Post test activities, and testing compliance will be impacted.

Job Description:

The Third-Party Resiliency Testing Coordinator is responsible for supporting the Business Continuity Program's (BCP) application resiliency testing requirements. This role will support Third Party testing deliverables across Global Technology. The role will work closely with Enterprise Third Party and Vendor Management teams and is responsible for all Technical Recovery Testing: to include Vendor Application Resiliency Certification (VARC), Vendor Integrated Resiliency Testing (VIRT) and Vendor Data Restore Testing.

Individual provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary.

Responsibilities:

• Drive Annual effort to improve recoverability and resiliency through Third Party resiliency testing program
• Track applications ability to perform testing while ensuring Vendor recovery strategies meet BofA's standards 
• Track compliance and remediation strategies for any applications that are out of compliance and provide commentary for late or failed tests
• Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources to 
• complete deliverables on time 
• Accountable for weekly notification and escalation processes supporting upcoming and past due work 
• Handles ad-hoc requests to direct internal customers to procedures, requirements, and reporting 
• Support technology teams in firm-wide risk programs (i.e., delivering requested artefacts, verify completeness / accuracy)
• Coordinate with Technology Management in monitoring the execution, collection, and completion of Testing activities
• Partner with Technology Management in the execution of quality assurance programs – ensure completeness of testing 

Required Qualifications:

• 3+ years experience with business continuity and Disaster Recovery testing and compliance risk processes

• Strong experience with vendor management

• Strong in Microsoft Office suite skills, particularly with Excel – ability to code - and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio

• Ability to learn quickly, including learning systems, and produce results

• Ability to lead projects to completion with minimal management oversight

• Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills

Desired Qualifications:

• Bachelors Degree
• JIRA Experience

• Continuity Planning Tool (CPT) Experience
• Prior experience with Business Continuity processes and tools is desirable
• Preferred process improvement and Operational Excellence exposure
• Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions
• Ability to understand new technologies, intellectually curious.
• Commitment to challenging the status quo and promoting positive change
• Experience working in a global environment

Shift:

1st shift (United States of America)

Hours Per Week: 

40