This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.
Work Location: Dallas, TX or Atlanta, GA
Primary area of responsibility is omnichannel analytics through the digital lens, for Billing and Payments experiences. Analyzing performance, creating compelling visualization using tools like PowerBI, Tableau, Adobe Analytics, and Customer Journy Analytics. Identify and articulate data discrepancies and provide recommendations for resolution. Having a strong command of the data structure, data tables and frontend customer experience.
Overall Purpose: Research, collect, process, and organize data into various data repositories including maintaining and updating interfaces, creating data rules and data mapping, resolving data discrepancies across multiple business applications, then responding to business requests to analyze data to generate actionable insights.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Data Collection and Processing: Gather, preprocess, and cleanse data from various sources to ensure it is accurate and ready for analysis.
• Data Analysis and Interpretation: Analyze data using statistical methods to identify trends and insights, creating reports and recommendations for business decisions.
• Reporting and Visualization: Create clear, factual/precise, and compelling data visualizations and reports to effectively communicate findings to stakeholders.
• Discrepancy Resolution and Quality Assurance: Identify, resolve, and ensure the accuracy of data discrepancies across platforms, maintaining data reliability through quality control and auditing.
• Analytical Tools: Includes SQL, PowerBI, Python, etc.
Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No
TCP Career Step Differentiator: Manages complex data movement and storage from multiple sources, and high-level analytics to solve business problems.
Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science, Math, etc. 5+ years of related experience. Certification is required in some areas.
Joining our team comes with amazing perks and benefits:
Weekly Hours:
40Time Type:
RegularLocation:
Atlanta, Georgia, Dallas, TexasSalary Range:
$116,700.00 - $196,100.00AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.