Lead Product Management & Develop - Voice Collaboration

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Responsible for driving the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value. These are products and/or services that AT&T sells to residential, small to large business and/or global business customers. Deep telecommunications experience is important to this role, including a strong understanding of voice, connectivity, network-based services, customer migration needs, regulatory considerations, and the operational complexity of delivering communications solutions at scale.
 

What you’ll do

Typical tasks may include, but are not limited to, the following:

• Product Lifecycle Management: Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance. Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process. Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.

• Define and Document Requirements: Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria. Analyze customer needs and identify priorities for new products or services and enhancements.

• Conduct Market Research and Analysis: Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features. Conduct research and analysis on defined markets, including volumes and revenue results.

• Develop and Maintain Product Roadmaps: Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives. Define and drive initiatives to grow revenue and margin.

• Collaborate with Stakeholders and UX Design: Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration. Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies. Negotiate with vendors to improve the product cost structure, feature functionality, and product support. Apply telecommunications industry knowledge to align product decisions with network capabilities, service reliability, customer implementation requirements, and evolving market expectations.

What you’ll need

• Bachelor’s degree (BS/BA) desired.

• 5+ years of related experience.

• Certification is required in some areas.

• Telecommunications industry background strongly preferred, with experience in voice, broadband, wireless, cloud communications, network services, or related connectivity products.

What you’ll bring

• An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.

• Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

• Brings practical telecom experience and customer empathy, with the ability to connect product strategy to real-world service delivery, operational readiness, sales enablement, and customer adoption.

• Direct experience with:

  • Cloud Voice / VoIP

  • SIP trunking / PSTN integration

  • Microsoft Teams, Webex, UCaaS platforms

Supervisor:

• No

Our Lead Product Management & Develop, earns between $143,800 - $215,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)  

• Life and Accidental Death Insurance  

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

• Employee Assistance Programs (EAP)  

• Extensive employee wellness programs  

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

• AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. 

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.