Service Centre Coordinator

Context

Do you have practical knowledge of the application of standard hardware and software tools, specialized procedures and processes acquired by advanced skills training or relevant working experience. Acts as secondary support for Assemblers up to JG04.

Coordinates and communicates with team members and colleagues of supporting departments (such as First Line Support, Planning, SI and SP) on work related matters. Communicates within area of expertise on such a level, that he/she is perceived as an expert by other team members and colleagues of Planning, SI and SP.

Works from instructions and handles exceptions on the basis of methods and precedents, is inventive in finding solutions and assists manager in prioritization and planning but works within a variety of well-defined technical procedures and practices. Makes recommendations for improvement actions. Works under distant supervision, focused on progress and results.

Knows the process of build and/or system and contributes to solving technical issues and improvement initiatives in product or manufacturing process related to own area of expertise.

Dealing with customers is primarily concerned with requesting or providing information, courtesy and tact is required.

Requirements

Secondary vocational education with substantial experience or Bachelor degree with limited experience.

Hands-on experience preferably with mechanical and/or electrical parts using precisions tools.

Responsibilities

Execution

Performs all relevant technical activities, based on the standard Assembly procedures, guidelines and handbook.

Ensures Milestone Progress is met at the end of each shift and drives Milestone Progress across Shifts of and Cabins.

Is able to lead own cabin team and is able to represent the own cabin team for technical matters throughout the shift.

Is up to speed with technical matters of own and other cabins in same Milestone.

Knowledge

Keep up with relevant developments in own field of expertise, acquire relevant (new product / process) information, define knowledge gaps in own discipline / team and ensure the development and/or exchange of knowledge among colleagues.

Materials / Products Management

Request, receive, check and store materials, tools / equipment and/or ASML products, prepare for distribution and ensure distribution to (internal or external) clients.

May deal with customers requesting or providing information. Is mindful of checking for quality of materials throughout the build process.

Product / Process Initiation

Contribute actively to realization of the introduction and integration of new products and/or processes in logistics / production, taking into account test protocols and applicable operations and guidelines.

Production Coordination

Coordinates and/or executes a variety of manufacturing activities, monitor and/or supervise production activities and if necessary (contribute to) solve technical problems, according to established procedures and guidelines. Works from instructions and handles exceptions on the basis of methods and precedents. Finds solutions and assists manager in prioritization and planning.

Environment, Health and Safety

Check compliance to procedures and guidelines regarding quality, safety and health across areas and teams not limited within own area / team, register performed checks and submit (defect) reports where necessary and/or take action in order to comply (e.g. PCCSIM). Follow ASML's EHS policies, procedures and mandatory instructions to identify and mitigate risks, and to safeguard the environment and the wellbeing of oneself and others.

Improvements and Optimizations

Signals and identifies possibilities for process optimization, suggests how to get to better functioning products (taking into account specifications) and/or (production/logistics) processes. ('Improve every day.')

Pro-actively identify structural issues on the shopfloor, drive larger (e.g. A3) projects. Takes part in implementation of improvements and optimizations.

Data Documentation and Reports

Register and administrate information and transactions regarding material, tools / equipment and/or ASML products and provide relevant reports to internal and external parties (e.g. Shift transfer).

Produce accurate reports for others by collecting data from a variety of standard sources using standard formats.

Detect, report and complete registration of DN's, MN's.

Suppport and assistance

Provide appropriate support and assistance to less experienced ASML departments, colleagues or local personnel as necessary. Provide information and clarification on existing procedures, processes and precedents.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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