Field Applications Engineer - Taylor, TX

Introduction to the job

This position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) solution at a customer site in Texas. Onboarding may occur in San Jose, California or Hillsboro, Oregon before locating to customer site. The person filling this position will be a key driver to enable EBI solution for yield improvement.

Role and responsibilities

• Responsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain tool-to-tool matching; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)
• Responsible for NPI engagement: demo at HMI and evaluation at customer site
• Responsible for H2H execution (installed base and NPI) at customer site
• Responsible for BKM creation and knowledge sharing (BKM library)
• Responsible for use case collection and analysis (Part of customer intelligence)
• Prepare and execute EBI at customer site
• Work with account teams and marketing organizations to define the package that meets customers’ requirements.
• Demonstrate technical leadership through problem solving, training and presentation.
• Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.

Education and experience

• Bachelor degree in Physics or Engineering.
• Minimum 3 years of SEM inspection experience especially on voltage-contrast use case.
• Experience in defining market needs based on deep understanding of customers, applications and products
• Experience working with internal and external customers, understanding requirements and developing solutions
• Capable of detailed Data Analysis and creation of experiment summary presentation
• Design of Experiments creation for various use cases and sharing of results internally or to a customer
• Knowledge/hands-on experience with software/technical tools

Skills

• Can observe and respond to people and situations and interact with others encountered in the course of work. 
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Ability to establish and maintain cooperative working relationships with co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.
• Capability to lead team and co-work with related teams
• Motivated, pro-active, self-driven and flexible
• Good coordination skills and communications skills
• Good team player and committed to the success of ASML

Other information

• Prolong sitting and working at tool four hours or longer inside fab is frequently needed.
• Must be willing and able to travel up to 15%.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.  An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.