First line support engineer

Introduction to the role

The TWINSCAN Factory (TF) is responsible for the production of ASML lithography systems including planning and logistics. A place where we strive to be the role model Lean Factory where quality comes first but where safety goes before all. At Motion factory we ensure production and competence development of performance critical, litho-specific actuators. Our work guarantees availability of next level actuators for ASML’s products. We also manufacture coil assemblies and magnet yokes. We contribute to all business lines of ASML, we are organized as a competence and organizationally part of TWINSCAN Factory.

We are looking for someone who is enthusiastic someone who likes to work hands on but also able to see the bigger picture and translate this in structural improvements. Are you excited to share your knowledge and experiences with the team, coach others, and able to make the translation to the Motion factory? Someone who can operate independently although in contact with the team and is excited about a role in which you have to create your own clarity. We might be looking for you!

Mission & vision
The First Line Support (FLS) team provide first line support for technical disturbance (Manage Disturbances) during production of actuators, coil sets and magnet yokes. Our vision is to be seen as the number one go to team when it comes to technical disturbances. We value mutual respect, teamwork, ownership, a proactive attitude and a continuous drive to improve. We are committed to all our customers and we are proud to strive for world class operations while maintaining a great team atmosphere.

Roles and responsibilities

As FLS Competence Engineer, you:

• Manage Disturbances throughout the production processes of our products

• Identify improvement areas

• Manage Escalations making use of PCCSIM problem solving phases for e.g. Yield Loss (Risk) issues

• Coach colleagues in troubleshooting and problem solving

• Collaborate in teams E2E to solve and prevent cross-modular technical issues

Education and experience

• Bachelor's degree in the direction of: Mechanical Engineering, Mechatronics, Electrical Engineering, Applied Physics, Automotive, Aerospace.

• 3-5 years of experience in a technical support production environment

• Experience with troubleshooting: analyzing problems, finding root-cause and determining solution;

• Experience with escalation management; Lead complex technical disturbances escalation meetings, identifies and interacts with key stakeholders and participants, moderates brainstorm, formulates conclusions and reports out.

• Knowledge of quality improvement methods;

Skills

• You are a team player with good social skills.

• You are analytical, structured, persistent in acting on available information.

• Combining an analytical approach with a hands on mentality.

• Focused on quality and continuous improvement.

• Good social and communication skills to work with other departments, such as production and development engineering.

• Adequate English language skills in speech and writing.

• The following competences: initiative, pro-active, flexible, problem solver, team player.

Other information

• Full-time position

• Day shift, following ASML Motion production opening hours (07:30h – 16:00h)

• Unique and challenging work

• Excellent guidance by experienced colleagues from the profession

• A work environment with an open culture where results are achieved

Please add your complete, recent CV and cover letter for this position to your application latest by 29th of July EOD. A motivational letter is mandatory: why do you want to work at Motion in the First Line Support?
For this position, the indicative (fixed) annual salary range is between 58,500 euro and 66,000 euro​. This range comprises vacation allowance and a 13th-month payment. Company profit sharing and shift allowance (if applicable) are not included in this range. The actual compensation offered will depend on several factors that are unique to each candidate, including but not limited to: job-related skills, relevant education and (work) experience, certifications, demonstrated abilities of the candidate, pay relative to other team members. This information is provided for transparency and guidance purposes only, and no rights can be derived from this salary indication.​

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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