Freight Carrier Manager

Introduction to the job

ASML's Freight department consists of experienced professionals with a continuous improvement mentality. With market intelligence, data analytics and innovation, we shape the supply chain infrastructure and manage the performance of our transport suppliers. Fast and flexible transportation networks, diverse warehousing solutions and complex value-added logistics services shape a smooth supply chain capable of meeting our complex shipment needs, ranging from small boxes to large and sensitive systems with leading edge technology. When joining the team as Freight Carrier Manager, your mission is to continuously improve our logistics performance towards customers around the globe.

Role and responsibilities

Within the Carrier Management team, you work together with logistics professionals responsible for safeguarding ‘On Time’ and ‘In Full’ delivery of our products across the network. You are the interface towards our contracted freight forwarders, driving improvements and managing road maps executed by the 3PL. Moreover, you act as the 2nd line of escalation for carrier related issues.
 

In general, your responsibilities focus on but are not limited to:

• Ensuring ASML products are delivered ‘on time and in full’ to our customers against agreed SLA’s, maintaining clear communication and alignment between our carriers, internal stakeholders and management
• Identifying root causes and translating them into carrier development areas to improve processes and performance. Projects are initiated and positioned into ambitious but actionable road maps in close collaboration with the carriers, constantly maintaining oversight and steering to achieve goals
• Applying the ‘Supplier Account Team (SAT)’ approach towards carriers, systematically using the ‘GQLTCS’ approach
• Managing one of our core carriers
• Leading internal End-2-End On Time Delivery improvement to meet established targets
• Optimizing capacity utilization agreements to minimize costs and improve performance
• Identifying opportunities to reduce costs by adapting internal ways of working

Education and experience

• Master/Bachelor degree in supply chain, logistics, business management or engineering, preferably in transportation related functions
• At least 5 years of experience in 3PL, airline, freight forwarding or other sectors of the transportation industry, preferably in a large international company
• Experience in a high-tech environment preferred
• Affinity with complex business processes in matrix organizations
• LEAN behavior and methodology experience preferred

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:

• Strong team player and communicator with different levels within the organization
• Leadership, cultural awareness and ability to perform in a multicultural environment
• Effective communication with diverse audiences
• Ability to make well-informed, logical decisions
• Tactical and E2E thinking with strong interpersonal skills
• Result-driven, able to act under high pressure and challenging timelines
• Well-developed analytical skills

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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