Process Excellence Manager – People Operations

As a Process Excellence Manager – People Operations, you will shape how People Operations delivers across regions and processes. You will ensure that priorities, processes, and teams are aligned to support consistent, high-quality outcomes at scale.

In this role, you bring together portfolio management, process ownership, reporting, and continuous improvement into one integrated way of working. You translate strategic direction into clear execution, enabling better decision-making and improved performance across the organization.

In this Process Excellence Manager – People Operations role, you will lead how work is structured, prioritized, and executed across People Operations.

• Integrate portfolio management, process ownership, reporting, and continuous improvement into one consistent operating model

• Own and govern a portfolio of initiatives, setting priorities and making trade-off decisions based on capacity and business needs

• Define and embed clear governance, including decision-making structures and accountability frameworks

• Lead and develop a team of experienced professionals, ensuring alignment across different focus areas

• Align stakeholders across functions and support decision-making through clear recommendations and insights

• Manage competing priorities and ensure focus on the most critical initiatives and outcomes

• Drive the adoption of improved ways of working, ensuring consistent execution across teams and locations

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this Process Excellence Manager – People Operations job, you’ll need the following skills:

• Translate strategic direction into clear priorities and execution

• Build alignment and influence decisions across stakeholders

• Manage complexity and make balanced decisions under pressure

• Lead teams with clarity, accountability, and development focus

• Communicate clearly and provide structured recommendations

• Drive continuous improvement and challenge existing ways of working

• Maintain strong ownership and focus on results