Sales - Senior Account Manager (HMI) - Hsinchu

Introduction to the job

Drive Inspection and metrology products to fit customer needs and grow business

Role and responsibilty

Business Alignment and Relationship Development for HMI equipment: Manage business alignment for TSMC accounts by identifying gaps in customer expectation and ASML/HMI’s offerings and working to reduce those gaps. Develops and maintains an excellent customer relationship to ensure ASML’s positions as the continued vendor of choice. This is accomplished by creating strong interface between multiple levels of the customer and ASML including engineering, purchasing, planning, R&D, management, operations, accounting, finance, business lines and marketing, deal structuring team, legal/ contract, etc. Conveys a strong understanding of customer’s expectation; recognizes the business linkages and strategies with present and future customers’ needs effectively to ensure customer satisfaction and account profitability.

Business goals and strategy: Helps to develop clear goals and success factors directly linked to the achievement long term and short term of Global Account business strategies. Ensure ASML strategies are translated into specific objectives, action plans and metrices for the Global Account. Take clear accountabilities to Global account team by providing appropriate guidance. Proactively looks for ways to improve value, quality and service to customers through appropriate relationships and feedback mechanisms. Looks for ways to develop and build potential new business opportunities for ASML/HMI’s products.

Education and experience

Requires a Bachelor’s degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics

· Prefer candidate to hold a Master’s Degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics

Skills

Advanced English written and verbal communication skills

· Capability to lead team and co-work with related teams

· eBeam inspection or Semiconductor process knowledge

· Excellent presentation skills with peers, executives, customers Good problem analysis and solving skills

· Motivated, pro-active, self-driven and flexible

· Excellent coordination skills and communications skills

· Excellent documentation skills

· Multi-task player and good ability to work under different working environment pressures

· Good team player and committed to the success of ASML

· Good customer communication skills

· Excellent problem-solving techniques

· Self-starter; self-motivator; willing to do what it takes to get the job done

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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