Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment — a platform that sustains Apple's global supply chain and the integrity of its core financial systems.
We are seeking for an Engineering Project Manager to join our SAP team. The successful candidate will work closely with business and technical teams across multiple locations and timezones. The role focused on Operations or AppleCare Service Management, requires delivery of complex enterprise solutions in a highly customised landscape and holds responsibilities for all aspects of the project including:
• Define system architecture design, collaborate with stakeholders across Business Domains and translating complex cross-functional business needs into system design and technical specifications.
• Implementing, deploying, and managing technical solutions on SAP platform and integrations between SAP solutions and external partner systems.
• Technical design and implementation of integration between Apple and its extensive Supply Chain partner networks (OEMs, 3PLs, Logistics Carriers, ASP, Repair Centers and Depots, Telco, Resellers, component suppliers, etc) utilising multiple integration frameworks and platforms such as sFTP, EDI, API, XML, Portals, CPI, Webmethods, BTP solutions.
• Extending SAP standard features to support Apple needs through SAP enhancement and extensibility framework utilising user-exits, implicit enhancements, BADIs, BAPIs, etc
• Constructing, operating, and maintaining end-to-end system process integrations within SAP Core, S/4HANA.
• Developing and implementing best-in-class solutions that are fully integrated with Apple’s Information Technology standards and demonstrate industry best practices.
• Develop technical specifications and reviewing the technical development team's work for accuracy and completeness.
• Provide engineering guidance for technical integration with cross-functional teams and external partner systems.
• Integration testing across multiple systems (internal and external) on a worldwide level, project cutover, go-live support and project closure/handover to the SAP support teams
• Incorporating security and encryption engineering concepts into solutions for PII/PIC data element handling.
• Executing projects, setting project deliverable priorities, and monitoring and reporting on the process, progress, and results.
• Participating in the partner selection process and preparing technical requirement documents.
• Review partner system design to ensure that solution is robust and scalable, and aligned with Apple’s operational targets
• Lead and advise on architecture scaling discussions for NPI and other peak events within SAP as well as other engineering teams like ETS, integration services, etc