Sales - National Retail Channel Account Manager - New Accounts

Sydney, New South Wales, Australia8+ years

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Every role at Apple is crafted around our intention to leave the world better than we found it. Our values and our actions tell the world who we are. When you join a company like Apple, these same values fuel your aim to change things for the better — to enrich lives. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. A unique opportunity exists for an outstanding candidate to actively promote the sales of Apple products and services across the retail sector. As lines blur in an Omni Channel world the role will look outside of the more traditional retailer landscape, devise new channels and uncover exciting areas of growth.

You will be working closely with the Retail Channel Lead to strategise, develop and execute sales initiatives that drive incremental business outcomes and outstanding Apple customer experience. To establish and lead a close working relationship with the senior representatives of relevant multi-brand retail partners. As well as retailers the scope of the role could include both distributors and online partners. To develop partner sales efficiency and maximise the sales of Apple products to end-users. Develop and manage a reliable forecast and ensure the disciplined use of Apple sales forecasting tools and processes. Hold regular performance and planning reviews with channel partners. Keep it simple, collaborate and be passionate around driving a great outcome for everyone. Planning: Agree quarterly marketing and in-store / on-line activities to meet weekly sell through targets. Ensure all POS forecast from Partners are reliable and understand the weekly variance where applicable. Work closely with Reseller Operations to forecast and influence product supply to meet and exceed sales forecasts. Provide input to the Channel Marketing quarterly activities and in-store programs. Develop a strong working relationship with a broad virtual team covering operations, sales outcomes, marketing, business development, field team and strategy. Implement planogram programs with in-store managers, as prescribed by Apple. An ability to swoop and soar meaning be comfortable in both setting the strategy and in the detail to understand how they all join up. Working with the Apple training team, to ensure that the partner sales staff are trained, insightful and confident in selling Apple products and the greater ecosystem. Understand the market and stores on a deep level, spending time in-store and sharing insights. Always represent the Apple brand to the highest level.

Channel Management and Retail sales experience preferred (at least 8 years).
Consistent track record in the delivery of ambitious growth targets.
Sales management experience / Retail partnership management.
Direct experience with merchandising plans.

Experience with online retail industry would be a plus.
Professional manner, maturity and outstanding customer & partner skills.
Forecasting, prior quota management and partner management ability.
Good intuition for business skills in engaging senior partners’ management team.
Passion, personal drive and a sense of humour.
A willingness to learn combined with a positive attitude.
Ability to deal with ambiguity.
Sophisticated communication skills (including English)
Track record in following through with your commitments.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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