Spend Management, Program Manager

Austin, Texas, United States6+ years

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Legal and Global Security Operations (LGS) team is seeking a Business & Technology Systems Analyst to manage the legal matter management and billing solution. This role will be the primary interface between the Spend Operations group and the LGS practice areas in the matter management and billing domain. In this role, you will serve as a critical bridge between business stakeholders and technology teams, driving the analysis, design, and delivery of solutions that support legal operations at scale.

You will bring structure and clarity to complex programs, lead change management efforts, and help ensure our matter management and eBilling systems are optimized to meet the evolving needs of the organization. This is a high-impact role where your analytical rigor, communication skills, and ability to manage ambiguity will make a meaningful difference.

Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, legal operations, or a related field OR Master's degree in a specialized field (e.g., Information Systems, Business Administration, Law, Computer Science) and 4+ years of relevant experience
Deep, proven Business Analysis and Systems Analysis skills, including strategic planning and project management; experience with developing KPIs and milestones, data visualization technologies, and implementation
Excellent communication, organizational, and problem-solving skills, with particular emphasis on data storytelling and driving consensus.
Experience working within a corporate legal department or law firm environment
Hands-on experience with matter management systems and/or eBilling platforms (e.g., TeamConnect, Litify -Salesforce based solution)
Familiarity with legal billing guidelines, outside counsel management, and invoice review processes

Demonstrated experience leading enterprise-level programs with multiple stakeholder groups
Proficiency with business intelligence and reporting tools (e.g., Tableau, Power BI, Excel)
Change management certification (e.g., Prosci ADKAR, CCMP) is a plus
Project management certification (e.g., PMP, PMI-ACP, Agile/Scrum) is a plus
Familiarity with common AI tools and platforms

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.

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