Data Center Site Manager, Data Center Operations

Maiden, North Carolina, United States10+ years

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question. We are actively seeking a Data Center Site Manager who is committed to working in a critical environment that values continuous improvement and embraces change! Apple's Data Center Operations team thrives on individuals like you who take pride in owning the services provided in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and help the world in their daily lives!

As a Data Center Site Manager, you will play a pivotal role in ensuring the seamless operation and management of our data center campuses. Your main responsibility will be to establish and maintain an environment characterized by high operational tempo and efficiency across all teams dedicated to supporting the data center. You will lead high-priority projects, address critical issues promptly, and ensure timely and accurate communication with executive management, demonstrating both strategic insight and operational acumen. Your leadership will ensure that our data center operations not only meet but exceed industry standards, supporting the company’s mission to deliver reliable and efficient infrastructure solutions. By championing innovation and maintaining a focus on operational excellence, you will be a vital catalyst for growth and success within our data center operations.

Collaboration and effective communication are key components of this role.
Foster positive relationships across the entire data center portfolio, both domestically and internationally, ensuring that information flows efficiently and initiatives are aligned with organizational goals.
Partnering closely with senior leadership throughout the portfolio will be essential in advancing and effectively deploying standard procedures and industry standards.
Play an instrumental role in driving a culture of continual improvement and boosting morale within your site.

10+ years of data center leadership experience or similar critical operations environment.
Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Electrical or Mechanical Engineering, or a related field.
Extensive hands-on experience in data center operations, combined with vocational training or certifications in relevant technical fields.
Extensive senior leadership experience in leading data center operations.
Experience with managing OpEx/CapEx budgets

A Master’s degree or equivalent experience in Information Technology, Business Administration, Engineering Management, or a related team.
15+ years of data center leadership experience or similar critical operations environment.
Expertise in procurement standard methodologies and contract negotiations.
Relevant industry certifications such as Certified Data Center Professional (CDCP), Data Center Operations Manager (DCOM), or equivalent qualifications.
Experience in site headcount planning, forecasting, recruitment, and development, including performance and compensation planning.
Skilled in developing, implementing, and using key performance indicators.
Ability to deliver comprehensive presentations to director-level leadership on a weekly, monthly, and quarterly basis.
Experience working with the ISDCO (Infrastructure Services Data Center Operations) Capacity Management team to optimize the availability and utilization of data center space and power.
Demonstrated experience in leading and managing senior-level individual contributors, managers, and technical staff.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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Apple accepts applications to this posting on an ongoing basis.

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