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Editorial Lead, IS&T Communications
AppleAustin, Texas, United StatesSenior7+ years
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Business Operations, Employee Engagement, and Strategy is part of IS&T and shapes the strategy, operations, and culture of IS&T. The team oversees business planning, IS&T's partnership strategy across Apple, and the technology that supports the organization's day-to-day operations. This team also leads IS&T's enterprise generative AI strategy and manages compliance across systems. Through its communications and employee programs, it champions the growth, inclusion, and development of everyone in IS&T and drives the standard for IS&T brand and product communications across Apple.
IS&T Communications team establishes a cohesive voice for IS&T, writing and editing a wide variety of content across digital channels— from instructional to informational — while setting standards and guidelines for a communications portfolio that gives people the information they need at the moment they need it, with deep empathy for the information overload experienced by many in the workplace.
We’re looking for a senior editor and program manager to act as the IS&T Communications editorial lead. This role makes the enterprise technology experience as uncomplicated as possible—inspiring users to explore tools that help them work, and developers to build the seemingly impossible with IS&T’s platforms.
In this role, you’ll manage editorial workflows for all product and operations communications, and partner with subject matter experts to drive effective, engaging messaging gives people the right level of detail, right when they need it.
- Establish and evolve the voice and tone of IS&T’s product and operational communications, ensuring alignment with the Apple brand while communicating complex technical detail.
- Manage the end-to-end communications intake and editorial process for messages reaching internal audiences of 1,000 - 100,000 people.
- Own the editorial strategy for IS&T’s monthly Apple-wide newsletter, collaborating with contributors and ensuring timely, accurate, and impactful messaging that educates Apple on IS&T’s tools.
- Define and monitor success metrics to evaluate the performance and effectiveness of communications across all IS&T channels.
- Offer and manage instructor-led business writing workshops to improve writing skills across the organization and promote consistent standards.
- Bachelors degree in Communications, Public Relations or related communications field.
- 7+ years of experience in professional writing, editing, or communications in a technology focused environment.
- Proven ability to craft clear, concise, and user-focused writing across formats such as email, newsletters, web copy, and presentations.
- Experience managing internal communication strategies and programs in a large, complex organization.
- Strong ability to simplify technology topics for non-technical audiences.
- Experience with enterprise-scale communications tools and platforms.
- Ability to coach others on writing best practices and Apple’s voice and tone.
- Strategic thinker who can connect communications to broader organizational goals.
- Highly organized, proactive, and able to manage multiple projects in a fast-paced environment.
- Strong collaboration skills, especially when working with cross-functional teams such as engineering, product management, HR, and executive leadership.