Product QA Engineer

Shanghai, Shanghai, China2+ years

Health is a diverse, hardworking, and passionate team striving to help people live healthier lives while keeping their data safe, private, and secure. We create amazing applications that enrich peoples’ lives in a tangible way, and provide APIs and SDKs to 3rd party developers so that their devices and applications can seamlessly integrate into Apple’s ecosystem. We are looking for a Product QA Engineer to help ensure our Health experience is rock-solid and customer-focused. We're looking for detail oriented, critical thinkers who would like to play a key role qualifying important software and the frameworks that support it during all stages of software development. We practice nimble, fast-paced development that relies heavily on a tight relationship between Engineering, Project Management, and QA.

As a Quality Assurance Engineer you’ll have the opportunity to uphold the integrity of our systems through rigorous testings, detailed documentation, strict adherence to established protocols and regulatory standards as well as have a direct hand in crafting the next advancements in Apple’s health software ecosystem. We work on the Health app — a platform for Health and Fitness efforts across Apple — as well as the Research App and related experiences that broaden the definition of what our platform can do. You will work with experienced engineers, designers, as well as clinical and regulatory experts to qualify and refine features that delight users as well as form a solid technical foundation for future development. In this position, you will need to possess a strong understanding of QA methodologies, a keen eye for detail, and a proactive approach to identifying and mitigating risks in a compliant framework.

Configure, execute, monitor and analyze automated test results. Complete functional manual test cases, ensuring adherence to defined protocols. Comprehensively document test results in accordance with regulatory requirements and internal quality management systems.
Proactively identify and flag product changes, design modifications, or new features that may impact existing regulated coverage or compliance requirements.
Assess impact of proposed changes on existing test documentation, recommending and authoring necessary updates.
Collaborate with development, product and regulatory teams to design, develop, and update test cases. Facilitate the review and approval for new and revised test documentation, ensuring all stakeholders are aligned.
Actively participate in internal and external audits, providing necessary documentation, evidence, and explanations of testing processes and results to auditors.
Contribute to the continuous improvement of QA processes, tools, and methodologies, always with an eye towards enhancing compliance and efficiency in a regulated context.

2+ years of experience working in software Quality Assurance on iOS or similar
Proficient in English both oral and written
Experience in Software as a Medical Device (SaMD) development with exposure to regulatory and quality systems, including design controls, risk management, and verification/validation activities.
Independent thinker with the ability to proactively triage, investigate, and debug difficult technical and UX problems autonomously as well as collaboratively
Excellent written and verbal communication skills to facilitate close interaction with development teams, management, and other organizations within Apple
Strong understanding of QA methodologies, tools, and processes, including experience with both manual and automated testing.
Competency in shell/CLI methodology, version control system such as Git
Proficiency in defect tracking systems and test management tools.
Comfortable working in a distributed, global team environment spanning multiple time zones.
Bachelors degree in Computer Science, Software Engineering or equivalent experience

Experience working in a highly regulated industry
Foundational knowledge of audio concepts including acoustic signals, amplitude/frequency, distortions, etc.
Experience participating in regulatory audits or inspections
Familiarity with scripting languages such as Python or XCTest
A passion for health and health-related technology

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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