Program Manager, Salesforce Release Management & Governance

Cupertino, California, United States$140,700 - $211,4008+ years

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our World Wide Sales Business Transformation group focuses on implementing strategies, programs, tools, and processes that enable the business to drive sales, improve customer experience, and innovate the way we lead and support one of the largest channel operations in the world. As a Program Manager for Release Management and Governance, you will own the operating model that keeps a multi-work-stream Salesforce program running as one coherent whole. You will set the standards, run the rhythms, manage the dependencies, and give leadership the visibility they need to make fast, confident decisions — from design through to technical deployment. You will be responsible for driving alignment at every level, from executive steering committees to detailed sprint reviews. You will bring structure without the burden of bureaucracy, operating with the understanding that the best program management is seamless and invisible.

In this role, you will: Release & Delivery Governance - Own end-to-end program delivery across multiple work-streams, from discovery through design, development, testing, and technical deployment. - Define and enforce release milestones, program cadences, and delivery standards across all project teams. - Map and manage cross work-stream dependencies, ensuring integration points are identified, tracked, and coordinated before they become issues. - Identify, assess, and mitigate program-level risks, escalating clearly and early when leadership input is needed. Program Operations & Standards - Establish and maintain the program governance framework, including RAID logs, status reporting standards, decision-making processes, and tooling. - Create executive dashboards and program health reports that give leadership a clear, accurate picture at all times. - Administer internal tools and processes to drive consistency across all work-streams. - Conduct program retrospectives and ensure lessons learned are captured and applied. Continuous Improvement & Team Development - Leverage AI and other tools to improve planning, reporting, and delivery efficiency across the PMO. - Drive process innovation across the program by identifying inefficiencies, reducing complexity, and building for scale. - Mentor project managers and team leads, fostering a culture of accountability, collaboration, and continuous improvement.

Typically requires a minimum of 8 years of related experience
Bachelor’s degree or equivalent experience
Background in project/program management or sales enablement across operations, Finance, corporate strategy, management consulting, and/or similar function
Prior experience operating within or leading a Project Management Office (PMO), with a strong understanding of PMO governance, methodologies, and delivery standards.
Strong analytical skills with a continuous process improvement mindset, including the ability to use data to tell a compelling story, drive root cause analysis, and extract actionable insights
Strong collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners
Forward-thinking approach and tenacity to anticipate risks prior to escalation and proactively drive towards a solution
Ability to plan, communicate, organize, and lead multiple simultaneous projects with competing priorities and timescales
Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
Outstanding communication skills, including ability to craft value proposition for programs and articulate vision across various teams

Experience with promotions, back margin, pricing, and incentives programs is preferred
Solid understanding of Agile/Scrum delivery models; PMP or equivalent program management certification is a plus
Experience with portfolio management tools
Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
Forward-thinking approach and tenacity to anticipate risks/opportunities and proactively drive towards a solution
Expert organizational skills and attention to detail
Master's Degree is a plus

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $140,700 and $211,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

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