Carrier Manager, Baltics

Vilnius, Vilnius County, Lithuania

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. As a member of the Baltic sales team based in Vilnius, Carrier Manager will be responsible for shaping and executing the strategy and driving the business with our mobile operators in Estonia, Latvia and Lithuania. Carrier Manager will play a critical role that is focused on crafting and driving our strategic relationships with the partners, and will consult and influence the executive teams within the carrier organisations to grow Apple's business across all lines including iPhone, iPad, Apple Watch and Accessories – all contributing to driving the partners' business forward. Carrier Manager will lead a value-added distributor (VAD) team across all three countries who will support in execution of these strategic activities. Reporting to the Country Manager Baltics, Carrier Manager will have full management of influencing and driving objectives through key relationships. Strong leadership, mentoring and extraordinary presentation skills are needed to succeed in this role.

Carrier Manager is a key position Baltic sales organisation responsible for a significant share of Baltic sales revenue. Position requires strong collaboration with many senior stakeholders across: top management of mobile operators, managers of multiple functions at Apple as well as leading the VAD team. To succeed in the role a strong leadership mindset and background is required: setting direction, mentoring and driving objectives forward. Responsibilities: You manage and grow Apple's business through 9 mobile operator accounts in the Baltics, developing and implementing go-to-market plans aligned to each partner's strategic objectives. You work with the Nordics-Baltics team to prioritise activities and programs and to manage partner-aligned demand generation plans. You lead a team of value-added distributor (VAD) people, providing direction and mentorship to deliver against shared objectives. You build relationships, develop partner capabilities, and ensure flawless execution across your partners' business. You work closely with your partners' leadership to build and execute business development plans, and enable their success by providing programs, training, and tools to grow their Apple business. You build strong account plans aligned with the most senior stakeholders (CEO, top management) within each carrier. You drive your account plans by influencing and collaborating cross-functionally with key internal stakeholders to bring the best of Apple to your partners. You collaborate closely with internal and external partners to create plans and programs that scale the business and drive adoption of the Apple ecosystem by delivering amazing customer experiences. You manage all operational elements of the accounts to optimise customer experiences and sales performance. You negotiate and manage all contractual agreements between Apple and your partners. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between and €108,200 & €162,300 and your base pay will depend on your skills, qualifications, experience, and location.

Bachelor's degree or equivalent education.
Proven depth of experience in telco, commercial, account management or consulting.
Deep knowledge of the latest trends and insights in the Telco industry.
Fluency in English. Speaking Estonian, Latvian or Lithuanian is an advantage.

You understand there are many moving parts in an organisation. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to success. You analyse the market and think beyond the short-term.
Customer and partner needs can often be unique—but, you’re quick on your feet and connect and influence the right people both inside and outside of Apple. You are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
You think clearly. You simplify complex problems and distill big decisions down to their core. It’s rarely easy. Sometimes decisions require you to make tough calls, even after considerable time and energy has been invested—but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
You see the world through the eyes of the customer by deeply understanding their needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers’ expectations, but you exceed them.
You believe that communication is key to Apple’s success. You’re a dreamer and someone who actively talks and listens through endless possibilities—with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognise perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
You have the gravitas and can operate optimally within a matrix environment. You should also be comfortable operating with ambiguity and outside traditional boundaries.
Experience building strong and productive relationships with strategic partners and ensuring the partnerships are driving top-line revenue growth.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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