Global Account Manager, AWS Retail/CPG

AWS is seeking a world class sales professional to manage our global customer relationships with our largest retail companies in the world.

The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. You will define a CXO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews and maintain customer satisfaction.


Key job responsibilities
The GAM is co-responsible for teaming with the customer's C-suite to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The GAM is co-responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM works with all appropriate AWS resources (Executives, Solutions Architects,Partners, Support, Service teams, and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

Customer Advisory: Engage with customer executives to share strategies that increase speed, agility, and innovation through AWS cloud technology.

Strategic Transformation: Guide customers on organizational design, IT modernization, and applying Amazon-style mechanisms to their business.

Internal Advisory: Advise internal AWS teams on strategic initiatives, particularly in AI transformation and technology.

Thought Leadership: Create content (blogs, whitepapers, presentations) sharing best practices for enterprise strategy and digital transformation for the IBU and AGS.

Mentorship: Provide mentoring to leadership teams on how to drive change at scale.

Innovation: Input and feedback for product innovation to disrupt at scale across the portfolio

Competitive Knowledge: Understanding GCP and Azure

About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Bachelor's degree, or experience in technology related sales, business development or equivalent
- 12+ years of technology related sales, business development or equivalent experience
- Speak, write, and read fluently in Portuguese

Preferred Qualifications

- Speak, write, and read fluently in Spanish
- Experience in management of large, complex enterprise accounts or equivalent
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development
- Knowledge of AWS services
- Experience identifying and resolving complex issues

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.