Solutions Architect, Public Sector, Solutions Architecture

Are you passionate about helping government agencies, education institutions, and healthcare organizations accelerate their digital transformation using cloud technologies? Do you enjoy designing secure, compliant, and scalable architectures that address mission-critical workloads? Do you thrive on being a trusted technical advisor who helps public sector customers innovate while meeting rigorous regulatory and sovereignty requirements?

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work with leading government agencies, public healthcare systems, and educational institutions that are modernizing citizen services, research platforms, and critical infrastructure on AWS — and we believe that exceptional technical guidance is critical to their success.

As a Solutions Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and execute a strategy to build deep engagement and broad adoption of AWS services across public sector customers in Taiwan. You will focus on key themes including Generative AI and Agentic AI (Amazon Bedrock, Amazon Kiro), data sovereignty and compliance, secure cloud adoption, application modernization, disaster recovery and resilience, and citizen/student experience transformation — helping customers leverage the full breadth of the AWS platform to deliver better public outcomes while meeting local regulatory requirements.

You will own the technical engagement and ultimate success of specific customer initiatives — from discovery and architecture design through proof-of-concept, implementation, and production launch. You will develop deep expertise in AWS technologies while building broad knowledge of how secure, compliant public sector solutions are architected on AWS, including Well-Architected best practices, migration, modernization, and hybrid/sovereign deployment patterns.

A successful candidate will possess strong customer-facing skills to represent AWS effectively with senior government officials, agency CIOs, and technical stakeholders, combined with a technical depth that enables meaningful collaboration with system integrators, software developers, and architects. Experience with AI/ML or generative AI use cases, familiarity with public sector regulatory frameworks (e.g., data residency, information security classifications), and the ability to architect end-to-end solutions spanning data, AI, security, and modern application architectures are highly valued.

Key job responsibilities
Act as a trusted technical advisor to public sector customers — including government agencies, education institutions, and healthcare organizations — designing secure, compliant cloud architectures that address mission-critical workloads and regulatory requirements.

Lead technical discovery and solution design workshops with customer stakeholders (from technical teams to agency CIOs and senior government officials), defining clear objectives, success criteria, and architectural roadmaps.

Drive hands-on proof-of-concept builds and architecture reviews, leveraging AWS services across Generative AI (Bedrock, Kiro), data & analytics, security & compliance, and application modernization to accelerate customer outcomes.

Navigate complex public sector procurement and compliance landscapes, ensuring proposed solutions align with local regulatory frameworks including data residency, information security classifications, and sovereignty requirements.

Collaborate cross-functionally with Account Managers, Specialist SAs, ProServe, and system integrator partners to deliver end-to-end solutions and ensure successful production launches.

Develop and share reusable assets, reference architectures, and public sector best practices with the broader SA community — contributing to thought leadership through blogs, workshops, and customer events.

Stay current on public sector digital transformation trends, government IT policies, and emerging AWS capabilities, translating them into actionable recommendations for customers.

A day in the life
No two days are the same. You might lead a whiteboard architecture session with a government agency modernizing citizen services, conduct a security and compliance review for a healthcare platform handling sensitive patient data, or build a generative AI proof-of-concept for an intelligent government chatbot. Other days, you'll join executive briefings with agency CIOs to align on cloud adoption roadmaps, collaborate with system integrators and Account Managers on large-scale migration strategies, or deep-dive into disaster recovery architectures ensuring national-level resilience. You will work closely with Taiwan's leading public sector organizations — helping them deliver better citizen outcomes through secure, innovative cloud solutions.

About the team
The AWS Taiwan Solutions Architecture team partners with the country's most impactful organizations across public and private sectors to drive cloud adoption and digital transformation. Our Public Sector practice focuses on empowering government agencies, educational institutions, and healthcare organizations to deliver better outcomes for citizens, students, and patients — securely and at scale.

We are a team of builders, advisors, and industry enthusiasts who combine deep technical expertise with an understanding of the unique challenges in public sector — from regulatory compliance and data sovereignty to procurement complexity and mission resilience. We work alongside system integrators, independent software vendors, and cross-functional AWS teams to help customers navigate their cloud journey with confidence.

Our culture values curiosity, ownership, and continuous learning. Whether it's contributing to open-source reference architectures, presenting at government IT forums, or mentoring the next generation of cloud architects, we believe in giving back to the community while raising the bar for what's possible in public sector innovation.

Basic Qualifications

- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective

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