Program Manager, Supply chain, JWO

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must.

A successful candidate will:
• Have the ability to work independently in a broad array of environments.
• Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale.
• Build strong partnerships with operations leaders to understand improvement opportunities.
• Have the ability to work in fast-paced environment.
• Confidence operating in a highly ambiguous and iterative business space.
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• Willingness to challenge and influence senior leaders.
• Able to work in a diverse team

Key job responsibilities
• Develop, review, approve, coordinate, and lead large, strategic projects / programs within Amazon Business Units (BUs) and across different geographies.
• Build relationships and partner across cross-functional teams to build and execute on new initiatives and roadmaps.
• Collaborate with global stakeholders and partners to deliver on project goals. Coordinate a portfolio of programs from inception to delivery.
• Define and implement metrics to measure performance across procurement, operations and transportation logistics.
• Compile, manage and report on weekly project metrics and be responsible for leading meetings to align on project requirements.
• Communicate program status updates to the stakeholders and senior leadership on a regular basis.
• Provide program insights and data driven recommendations to support strategic decisions.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
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Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Preferred Qualifications

- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.