Software Dev Engineer, Global Engineering Services (GES) NA Ops Engineering

Amazon's Global Engineering Services team drives the execution and continuous improvement of critical automation, robotic, and software processes serving Amazon Fulfillment Network sites worldwide. We build automated solutions that leverage technology's strengths while empowering people to handle what humans do best.

Our environment is global and complex, encompassing diverse software systems, industrial machines, and protocols. We continuously innovate in automating and accelerating product delivery, building custom hardware and applying machine learning, image processing, and real-time data processing using distributed systems. We seek a Software Development Engineer capable of delivering results in this dynamic environment who will work closely with internal cross-functional teams and external partners to drive key aspects of product definition, execution, and testing. You must be responsive, flexible, and able to succeed within an open collaborative environment.

As a member of this team, you will develop solutions where cloud technology meets the physical world in the heart of our fulfillment centers. The ideal candidate will enjoy working at multiple layers of the stack and thrive in an innovative environment without being hindered by ambiguity or competing priorities. This means you can not only develop and drive high-level strategic initiatives but also roll up your sleeves, dig in, and get the job done.

Come help us make history!

This role requires up to 20% travel on a yearly basis. When not traveling, you must have availability to work from a corporate office. Candidates should either live near or be willing to relocate within a reasonable commuting distance of one of the corporate office locations listed. Relocation assistance may be provided.

Key job responsibilities
- Design, develop, and deploy scalable software solutions that integrate cloud services with physical automation systems in Amazon fulfillment centers
- Build and maintain infrastructure-as-code using AWS CDK to support robotic and automation systems across global fulfillment network sites
- Collaborate with cross-functional teams including hardware engineers, operations, and external partners to define product requirements and drive execution from concept to deployment
- Develop and optimize software across multiple layers of the technology stack, from low-level device communication protocols to high-level cloud services
- Implement monitoring, alerting, and diagnostic tools to ensure high availability and performance of critical automation systems
- Write clean, maintainable code in Python, C++, Go, or other high-level languages following software engineering best practices
- Troubleshoot and resolve complex technical issues in production environments, working with Linux-based systems and distributed architectures
- Design and implement AI-backed tools and solutions that enhance automation efficiency and decision-making in fulfillment center operations
- Participate in code reviews, design reviews, and contribute to technical documentation and knowledge sharing
- Evaluate and prototype emerging AI technologies and techniques to solve complex operational challenges in the fulfillment network
- Travel up to 20%

A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent
- 2+ years of software development experience
- 2+ years of Linux operating systems experience
- 2+ years of hands-on experience with Python, C++, Go, or other high-level languages
- 2+ years developing infrastructure-as-code with AWS using CDK
- Familiarity with AI/ML model development lifecycle including training, evaluation, and deployment

Preferred Qualifications

- 4+ years of software development experience
- 4+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience
- Experience in one or more relevant front-end frameworks such as React, Angular, etc.
- Knowledge or experience working with Programmable Logic Controllers (PLCs)
- 4+ years of professional experience building and deploying AI/ML solutions in production environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually
USA, MA, Boston - 143,700.00 - 194,400.00 USD annually
USA, NY, New York - 158,100.00 - 213,800.00 USD annually
USA, TN, Nashville - 136,500.00 - 184,700.00 USD annually
USA, TX, Austin - 143,700.00 - 194,400.00 USD annually
USA, TX, Houston - 143,700.00 - 194,400.00 USD annually
USA, TX, Irving - 143,700.00 - 194,400.00 USD annually
USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually
USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually