Manager III, Learning and Development, Amazon Compliance, Assurance & Privacy Services

Amazon Compliance, Assurance & Privacy Services (CAPS) is seeking a manager to lead its Learning & Development team. This role owns the strategy, design, and delivery of L&D programs for security professionals across disciplines, internal events and conferences, as well as mandatory company-wide security awareness and compliance training initiatives.

You will manage a team of security training specialists and program managers responsible for building developmental learning experiences, executing large-scale compliance training rollouts, internal conferences and events, and standing up new programs from scratch. This requires a leader who can set strategic direction, deliver reliably at enterprise scale, and communicate effectively with senior leadership audiences.

You will own the L&D strategy end-to-end, from identifying organizational learning needs through program execution and impact measurement. You will define and build this function, set its strategic direction, and grow its impact across the organization. The scope and complexity of this portfolio provide a clear path to senior leadership for the right candidate.


Key job responsibilities
- Lead and develop a team of 5-7 security training specialists and program managers across multiple locations; set clear direction, coach team members, and build a team that scales with the organization
- Own the overall program L&D strategy, working backwards from organizational priorities and data to build a coherent learning roadmap
- Build net-new programs and redesign existing ones based on business needs, learner feedback, and measurable outcomes
- Lead operational rollout of mandatory security awareness and compliance training programs across all of Amazon (1MM+ completions annually)
- Manage wave-based deployment, assignment tracking, and completion reporting against hard regulatory deadlines
- Drive behavior change at scale; success is measured by observable behavior shifts, not just completion rates.
- Address systemic participation barriers by designing programs that fit how people actually work
- Partner with business unit leaders to understand organizational challenges, goals, required improvements and providing training and program solutions to achieve these goals
- Communicate program strategy, goal progress, and risks to senior leadership audiences, including writing and presenting documents up to an SVP level audience
- Build mechanisms for measuring program impact: behavior change, skill application, and connection to business outcomes
- Partner with Amazon Security leadership, HR Business Partners, and adjacent L&D functions to ensure strategic alignment

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of team management experience
- Bachelor's degree
- 3+ years of with Learning & Development and course facilitation experience

Preferred Qualifications

- Experience managing, analyzing and communicating results to senior leadership
- Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
- Experience developing and delivering training programs
- Experience with Learning Management Systems (LMS), or experience as a trainer and ability to manage a classroom of learners
- 3+ years of security, compliance and risk management experience
- Experience managing large teams across multiple locations and languages

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 127,200.00 - 172,100.00 USD annually
USA, WA, Seattle - 127,200.00 - 172,100.00 USD annually