Ads Performance Manager (Japanese speaking), Advertiser Success Team

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

The future of our business is compelling and we are focused on building a robust, innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.

In support to the Amazon Advertising business, Ad Success Team (AST) are building a group of highly motivated Ads Perf Manager. As an Ads Perf Manager, you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization. Additionally, an Ads Perf Manager also gets the opportunity of testing internal tools, gathering & sharing insights with the internal product and engineering teams.

To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management team goals. You will need to be technically savvy with an interest in online advertising, good at data, well organized, able to multitask, and possess excellent verbal and written communication skills. You will also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations and the paths to resolution. The ideal candidate is someone having strong commitment to the success of our advertising customers and having a proven track record of exceeding goals.

Core responsibilities include:

Taking ownership for a portfolio of accounts – Standard and High Value advertisers
Make proactive outbound calls to generate leads
Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients' goals
Identifying opportunities to improve Amazon Advertising products based on customer feedback, data analysis, and feature gaps with competitive products
Working with external teams, such as Sales & Marketing team and Product team, to identify and solve issues blocking advertiser performance


Basic Qualifications Include:

Bachelor's degree in a business discipline
more than 2 years of work experience in sales/marketing
Have managed global clients along with owning up their individual performance goals
Superior English and Japanese verbal and written communication skills as demonstrated by experience
Advanced computer literacy especially in Microsoft Office applications – Excel, Word and PowerPoint
Desire to work in a fast-paced, challenging environment


Preferred Qualifications Include:

Master's degree in Digital Advertising or other related disciplines
Experience in e-commerce or retail industry
Passion for online advertising and a proven track record of delivering results
Experience in interpreting data and making business recommendations
Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
Experience in data analysis, either through professional experience or education
Google Ad Words / Bing Ads certification will be a plus
Key job responsibilities
Basic qualifications

Speak, write, and read fluently in Japanese
Bachelor's degree

Preferred qualifications

Experience in e-commerce or online advertising

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Internal job description
Loop competencies
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Basic qualifications

2+ years of sales or account management experience
2+ years of digital advertising and client facing roles experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms

Basic Qualifications

- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.