AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams.
Key job responsibilities
Key job responsibilities
• Perform design and equipment submittal review for new Data Centers in your region.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
• Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s owned or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 1) Bachelor’s degree in mechanical engineering or demonstrable equivalent professional experience.
- 2) Minimum 8 years of relevant experience working in mission-critical facilities such as data centers, power generation plants, OEM vendors (Original Equipment manufacturers) or oil/gas facilities.
- 3) Knowledge of Mechanical systems and design principles for data centers, including: the candidate would have deep and detailed knowledge of the Equipment having worked in a related Company/handled specifically these systems (Eg Chillers, AHUs, Piping, Valves, Air quality, Fuel Systems, Automation (BMS) etc)
- 4) Strong written and verbal communication abilities, meticulous attention to detail, and commitment to maintaining high-quality work standards.
Preferred Qualifications
- Well-organized with strong prioritization capabilities, leadership qualities, and effective problem-solving skills.
- Familiarity with applicable local building codes and regulatory requirements.
- Background as a resident engineer or field-based design consultant with practical experience reviewing, interpreting, and developing construction drawings, technical specifications, and submittal documentation.
- Demonstrates alignment with Amazon's leadership principles as required for this position.
- Exhibits the functional and technical depth and complexity expected by Amazon for this role.
- Master's degree or higher in engineering, business, or a related discipline.
- Proven capability to formulate solutions and implement execution plans for complex projects.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.