Capacity Planning Analyst, Amazon Logistics Capacity Planning

Amazon Logistics is looking for a Capacity Planning Analyst who will support Network Capacity Management in capacity planning functions in the EU Middle Mile transportation network. The team provides our network with cost-optimal and flexible capacity solutions for operations and ensures to scale for seasonal peak demand increases.

In this role, you will drive customer experience by directly influencing development, planning and execution of production planning cycles to ensure robust and cost optimal labor plans. You are constantly monitoring, evaluating and challenging planning inputs and provide data-driven insights to improve our performance in a growing business.

The individual must have deep domain expertise across multiple functions that comprise sortation and labour planning operations. They balance short term needs and responses to local challenges with long term goals and ensure standardization across regions. They solve ambiguous problems with significant benefit to the business, selecting and identifying the best sources of data. They have high judgement, excellent analytical and creative mindset to invent solutions for the existing problems. They are passionate about getting insights from data by systematically breaking down highly complex and ambiguous problems with ease. They can communicate ideas effectively to achieve the right outcome for their stakeholders and customers. Also, they can influence stakeholders, peers and hold stakeholders accountable to the decisions made. They have confidence in engaging diverse groups of stakeholders to recommend solutions, and own the implementation.

This position requires high judgement, excellent analytical abilities and a creative mind to invent solutions to existing problems. It also offers broad exposure to various business, operational, financial, and technical teams across Amazon. If you are someone who is passionate about getting insights from data, who systematically breaks down highly complex and ambiguous problems with ease and who enjoys working on a fast paced environment, we would love to speak with you!

Key responsibilities:
· Provide central guidance and projections for weekly planning inputs
· Translate key strategic questions into projects, identifying requirements and relevant stakeholder groups
· Develop insights from the historical trends, including reports and documents, share and interpret those learning with senior leadership
· Actively explore and design scalable execution plans for long-term strategic planning opportunities

Key job responsibilities
- Building short- and medium-term operational capacity plans to optimize cost and service associated with staffing.
- Analyzing planning gaps/deviations and translate them into actionable items to improve future plans.
- Interacting with business teams (e.g. finance, forecasting) to validate and challenge inputs variables using a data-driven approach.
- Focusing on controllership, driving continuous improvement and standardization of processes, including implementation of planning best practices and automation initiatives.
- Communicating complex analysis, insights and results to senior leadership to influence and support tactical and strategic business decisions
- Working with a variety of data sources, being able to identify incomplete or inaccurate data, identifying root causes, escalating discrepancies, partnering on the resolution and executing fixes
- Analyzing and solving business problems related to data deviations through identifying root causes, driving corrective-actions and implementing processes and mechanism to insist on highest standards.
- Participating in global operational and production planning initiatives and projects to identify and adjust to growing business needs

A day in the life
Every day, you’ll focus on our business objectives – from improving efficiency to increasing reliability – and find creative ways to make these happen. You’ll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks, and impacts. You’ll also create communication plans to bring everyone up to speed with the new processes you implement.

As a Capacity Planning Analyst, you’ll be the expert in charge of spotting the problems, seeing the gaps and inefficiencies, and creating solutions. Deep diving into data will help you find those challenges and keep track of the effectiveness of your improvements.

About the team
Amazon couldn’t deliver at pace without the Amazon Logistics team. You’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
- Experience in business intelligence and analytics
- Experience with Excel

Preferred Qualifications

- Experience leading cross-functional projects and managing large, complicated programs
- Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM), or experience developing experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations
- Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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