Account Management - Associate, MCCF - US

Work Timings - Monday to Friday; US Timings
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon

Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to existing Sellers by their removing blockers and setting them up for success by leveraging various programs and tools.

Responsibilities:
- Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
- Managing and driving the growth of the Seller's business by adding selection and delivering on key business opportunities for Sellers
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams.
- Working with Sellers to improve operational aspects of their business in providing a great Seller experience.
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.


Key job responsibilities
Account management of Seller by resolving their pain points and enabling their business growth through selection growth and program adoption.

About the team
MCCF team is a part of the larger US org and will cater to existing Seller's growth for US marketplaces. This is an excellent opportunity to associate with a fast moving, high learning scope team aimed at impacting existing Seller's growth

Basic Qualifications

- 1+ years of sales or account management experience
- Experience with Microsoft Excel
- Experience analyzing data and applying best practices to assess performance drivers

Preferred Qualifications

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.