Quality Assurance Engineer II, Amazon Music QA Team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

Everyone on our team has a meaningful impact on product features, direction, and delivery. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us and make history by launching exciting new projects in the coming year.


Join Amazon Music Voice Automation Team in Bangalore, who are responsible for building frameworks, tools, infrastructure and tests for testing the end to end Voice experience of Amazon Music. Work on a complex ecosystem where the life cycle of a voice utterance needs to be tracked and validated across various components touching a wide range of technologies and teams, both within and outside Music.

As a QAE, you will design, implement, and deploy solutions using new or existing technologies that test major portions of software (e.g., significant component, set of features, mid-size applications or services). You will develop, execute and maintain software to test our products. You will improve team’s automation of development, testing and deployment. QAEs at Amazon are expected to have industry-leading technical abilities that enable them to significantly improve product quality. You should have a combination of solid in-depth knowledge of Quality Assurance testing methodologies, solid understanding of computer science principles, as well as knowledge of how to architect software for maximum longevity. Develop Test Automation Framework for web based and mobile based applications using Selenium/Capybera and Java based technologies, develop test strategies and automation for BE/APIs, test performance of the large scale systems etc.


You will be an independent contributor, who works with various stakeholders to improve overall quality of customer’s E2E Voice experience, aligned with product launches of various Amz Music teams. QAE’s key focus is also to own E2E product quality and reduce manual/regression test execution, and improve test efficiency by creating automated solutions, related to Voice domain. You should identify and reduce defects early in the cycle, through building and driving adoption of framework and self-service tools for the Voice QA / Dev and business teams to reduce testing costs and manage future risks.

You will also evangelize and onboard various teams to the framework, by conducting multiple sessions to help them understand high level architecture of the F/W, mentoring and training teammates/stakeholders about the framework.

You will propose and utilize S/W Engineering best practices/processes to improve operational excellence and day to day productivity.


Key job responsibilities

-- You will be responsible for all testing of an entire project across various platforms
-- You will own the development and execution of test plans and test cases for multiple features of an application
-- You will develop and maintain testing strategies, including manual and automation testing.
-- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
-- You will participate in design and specification reviews, and use this information to design test plans.
-- You will promote QA productivity through automation, tools, and other best practices.
You will promote a culture of quality throughout the organization.
-- You will interact and collaborate with the other development groups at Amazon Music and other organizations within the Amazon group of companies.

Basic Qualifications

- 4+ years of quality assurance engineering experience
- Experience in manual testing
- Experience in automation testing
- Experience scripting or coding
- Experience as QA lead on medium to large sized projects

Preferred Qualifications

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.