Sr. Privacy Industry Specialist, Operations Trust

At Amazon, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.” If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.

The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organization. Our focus is to ensure individuals are never surprised by what data we collect, process, and share and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a privacy subject matter expert and works with business, legal, and technology stakeholders to ensure the accuracy, completeness, and transparency of privacy documentation.

Key job responsibilities
Conduct holistic privacy reviews of applications and systems evaluating data lifecycle practices against regulatory requirements and internal privacy standards.

Build and maintain strong, trust-based relationships with EU and UK legal partners proactively engaging counsel on emerging risks, regulatory developments, and operational decisions

Conducting AI risk classifications

Completing application-based access and deletion requests, assessments and determinations

Automating and operationalizing privacy processes

Apply global privacy regulatory and operational expertise to Ops to embed a consistent customer experience

Support driver data subject access requests (DSARs), deletion requests, and all subject rights in accordance with GDPR and UK GDPR, partnering with engineering to automate fulfillment at scale

Maintain a strong understanding of privacy regulatory and industry developments

Drive cross-functional stakeholder alignment across Operations, Legal, Engineering, and Policy to embed privacy into projects from inception

Apply global privacy regulatory expertise with depth in EU and UK frameworks to deliver a consistent customer experience across jurisdictions

Comfortable dealing with ambiguity

Basic Qualifications

- Bachelor's degree
- Experience leading cross-functional teams to deliver products and projects on tight deadlines
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Demonstrated experience managing data subject access requests and deletion processes at scale
- 3+ years in privacy
- Former role in privacy or security with knowledge of regulatory and industry requirements and standards
- Proven knowledge of global privacy regulations and pending legislation (GDPR, UK GDPR, CPRA, DMA, EU AI Act, LGPD, PIPL, etc.) and applying them in a complex environment

Preferred Qualifications

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience managing data subject rights including access, deletion, rectification, objection, restriction, and portability requests
- Proven track record of building strong partnerships with legal counsel, particularly in EU and UK jurisdictions
- Excellent written and verbal communication skills with demonstrated ability to influence without authority
- Holds one or more privacy certifications (CIPP/US, CIPP/E, AIGP, CIPM, etc.)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.